Customer Service Agent - Guadalajara, México - Gordian Staffing

Gordian Staffing

Empresa verificada

Guadalajara, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Description:

Gordian Staffing A New Way Of HR_

Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions.

Our headquarters is in Omaha, Nebraska. Abroad, we have offices in Guadalajara and Mexico City. We are looking for someone to support one of our customers in The USA.

Know about our client:

Our client is a community association management company that is focused on the people and the communities they work with, making them one of the best association management companies in their state.

Your responsibilities as a Customer Service Representative would be:

Answers homeowner, vendor, and tenant phone calls.
Maintain homeowner association files.
And help with other duties if needed.

Schedule
Monday - Friday

Regular schedule: 9:00 to 18:00 CST MEX

Daylight saving: 8:00 to 17:00 CST MEX

We offer:

Christmas bonus of 30 days (Aguinaldo)
12 vacation days after the first year
IMSS
Major medical insurance since day 1

After 3 months probationary contract, we add:

Minor medical insurance (Clinic may vary according to the city you are from)
Food vouchers
Saving fund
Restaurant tickets

Requirements:

At least 2 years of experience in customer service with back-office activities

Strong writing and speaking skills in English

Experience working for a call center with American customers

Tech-savvy