Cross Border Training Specialist - Guadalajara, México - Arrive Logistics

Arrive Logistics

Empresa verificada

Guadalajara, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Who We Are

Who We Want*As a Cross Border Training Specialist for our Mexico team, you will coordinate and facilitate the first weeks of training at Arrive.

This includes the new hire on-boarding process and leading classroom and bootcamp training for new employees on the BizDev Sales, Carrier Sales, and Client Success teams, with a focus on cross border freight logistics.

In addition, this role will support other continued education and cross border training initiatives as assigned.

What You'll Do

Leads the initial weeks of training at the Arrive Guadalajara, Mexico office including classroom training and bootcamp for Client Success, Biz Dev, Carrier Sales, and/or Temp hire training as needed.
Evaluates and provides trainee performance feedback through: performance metrics, trainer evaluations, class surveys, grade sheet for trainees, team feedback loop
Ensures learning objectives, activities, and tests are executed with the highest level of adoption.
Manages & encourages engagement opportunities between trainees and leaders across the business during their training program.
Continuously evaluates & works with leadership to improve the training program as the company evolves.
Prepares new hires for their transition to the sales floor and works with hiring Managers to ensure a seamless handoff.
Supports facilitation on continued education content where applicable.
Continuously grows knowledge in the Client Success, Biz Dev, and Carrier teams of Arrive by staying up to date with the market and the latest in the freight industry.
Build strong partnerships with the L&D leadership team to collaborate and continuously improve training initiatives.
Supports development of content for cross border learning needs across Arrive.
Collaborate with other members of the L&D team on various department projects/tasks.
Provides a highly engaging and inspiring environment that motivates new hires and excites them to continue their career at Arrive.
Gives context to content by highlighting examples from their personal experiences and observations from their own time working in sales.
Accurately speaks to how our business works and paints an engaging picture of the Business Development Rep, Carrier Rep, Account Executive, and other roles and responsibilities assigned.
Can identify personal characteristics and connect with the L&D specialists to provide insight into their learning and work style.
Has a strong understanding of cross border freight logistics and operations in Mexico, US and Canada (capacity, markets, rates, etc.) and can properly explain both domestic and crossborder freight to new sales reps.
Other duties as needed or assigned.

Qualifications

A bachelor's degree, preferred.
9+ months of sales experience at a third party logistics provider and/or transportation company.

Bilingual

Full professional proficiency in English and Spanish.
The ability to engage and inspire an audience in a training setting.
The ability to challenge trainees & hold them accountable.
The ability to assess talent and provide feedback.
The ability to answer advanced level questions (regarding 3PL, Sales, and Arrive) as they come up during the training class.
An excellent public speaker.
Flexible & solutionsoriented. In this environment, things change quickly and the individual will need to be resilient & provide creative solutions.
A drive to continuously learn about sales and the freight brokerage industry to pass on knowledge to others.
A positive attitude and a winning spirit.

The Perks of Working With Us

Work in a rapidly expanding Mexico division in Guadalajara, JAL
Leave the suit and tie at home; our dress code is casual.
Receive protection membership (life insurance) and insurance of major medical expenses
We provide food vouchers

Your Arrive Experience
Our award-winning company culture is designed with you in mind.

We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.