Delivery Shift Manager Jr - Zapopan, México - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Empresa verificada
Zapopan, México

hace 3 semanas

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción
Completed High school diploma

  • Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Basic English (A2)
- +2 years of previous experience

  • 1+ year as people manager
Delivery Station Manager Jr is the support for the completely last mile operations within a delivery station.

The role is responsible for managing a +20 hourly team, safety metrics, attrition, payroll, shifts, vacations, overtime and the AMZL OPS metrics; delivery efficiency, number of routes, cost per shipment.

In addition, this role gives support in purchasing tools, services and consumables for the station.


The impacts of this position are:
Operational KPIs and cost goals in the strategic plan. The overriding goal is to maximize customer satisfaction and through this long term shareholder value.


Responsibilities:


  • Create balance between "Work hard" and "Have fun" with associates under scope
  • Ensure the team execution to accomplish the business goals
  • Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in daytoday operations
  • Processes Mapping activities.
  • Assist in the development, documentation, deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.
  • Follow up the KPIs of operations within the delivery station.
  • Actively supports and promotes organization change.
  • Dive deep analysis of KPIs
  • Support the ACES team, customer service or other upcoming goals.
  • Measure drivers' performance, discipline and customer experience service
  • Internal audits execution.
  • Support and participate in the quality initiatives, process change initiatives and assist the business to achieve year on year improvements within its operating plan.
  • Implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.
  • Implement and develop the delivery stations workflow and metrics according to the standard work and book of processes
Zapopan, JAL, MEX

  • Completed Bachelor degree
  • English Advanced
  • 3+ years of experience
  • Lean manufacturing Tools
Más ofertas de trabajo de Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Ver todas las ofertas de empleo de Servicios Comerciales Amazon Mexico S. de R.L. de C.V.