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  • Ejecutivo Telefónico Atención A Clientes - Xico - Citi

    Citi
    Citi Xico

    hace 1 semana

    Citi background
    Descripción

    The Product Analyst role is a key position responsible for developing product plans, strategies, and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase market share, and obtain a competitive position.

    **Responsibilities:**

    - Develop product requirements and conduct market readiness evaluations during testing phases to ensure product quality and performance goals are met.
    - Participate in cross-functional teams designed to resolve business issues related to technology projects with significant business impact.
    - Document new products and/or changes to existing products, ensuring smooth business implementation during launch process, and prioritize and validate potentially dynamic material from multiple sources.
    - Direct and oversee product life cycle, including market demands, technology trends, and competitive field.

    **Qualifications:**

    - 0-2 years of relevant experience.
    - Working knowledge of different systems, theories, and practices relevant to a function.
    - Practical experience of multiple business cycles.
    - Knowledge of industry and competitor products/services.
    - Consistently demonstrates clear and concise written and verbal communication skills.
    - Demonstrated project management skills.

    **Education:**

    - Bachelor's degree or equivalent experience.

    This role requires strong analytical skills, attention to detail, and ability to work effectively in a team environment. The ideal candidate will have a solid understanding of product development lifecycle and be able to communicate complex ideas clearly.

    **Key Responsibilities Include:**

    - Developing and implementing product strategies that meet business objectives.
    - Collaborating with cross-functional teams to resolve business issues and improve product offerings.
    - Analyzing market trends and competitor activity to inform product decisions.
    - Providing expert guidance on product development best practices.

    **Job Requirements:**

    - Strong analytical and problem-solving skills.
    - Excellent communication and interpersonal skills.
    - Ability to work effectively in a fast-paced environment.
    - Strong technical skills, including proficiency in data analysis tools and technologies.


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