Inbound Call Center Representative - Ciudad de México - Concord Servicing de Mexico

Concord Servicing de Mexico

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Job description

Concord
-
Es una empresa Americana dedicada a la Tecnologia y manejo carteras Financieras desde hace mas de 30 años y estamos en busqueda de personas con ganas de crecimiento, estabilidad y gusto retos.

What you would do

Responsible for answering incoming calls and contacting customers to provide information or a resolution to their inquiry within the time frame or guidelines established.
Responsible for completing paperwork or documentation needed to facilitate resolutions to customer inquiries within the time frame or guidelines established.
Comply with all applicable laws and regulations as they pertain to each call.
Handle irate customers in a professional manner.
Assist operational groups with tasks and/or projects as needed.
Able to react to change productively and handle other tasks as assigned

We have been doing this a long timeWant to be part of this??

What you would get
Paid Training (by the best at Concord)

Competitive salary + monthly bonus

10 vacation days per year + Law benefits

8 hours labor journey Monday to Friday (only one or two Saturdays a month in home office half time.)

A stable job with growth opportunities

What we need from you.

Excellent communication skills. Good grammar, voice and diction. Ability to communicate effectively with public and coworkers in a professional and courteous manner.
Excellent customer service skills (friendly, courteous and helpful)
Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
Ability to read, write and speak English fluently. Bilingual (English/Spanish)

Salary:
$16, $21,400.00 per month

Job Types:
Full-time, Permanent

Salary:
$16, $21,400.00 per month

Expected Start Date: 28/02/2023