Cloud Incident Manager – AMERICAS Service Desk L2 - Guerrero - Ll Oefentherapie

    Ll Oefentherapie
    Ll Oefentherapie Guerrero

    hace 21 horas

    Descripción

    Job Summary

    This Cloud Incident Manager role involves technical support within the Global Service Desk team.

    Key Responsibilities

    • Provide rapid intake, triage, stabilization, and coordinated escalation for customer incidents.
    • Triage customer requests and engage appropriate technical teams and experts following predefined processes and best practices.
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