Consultant - Colonia Polanco, México - Urban Science Applications, Inc.
hace 1 hora
Descripción
Overview and Summary:
This position is responsible for the delivery of client services on an account team.
The Consultant is focused on both technical & client handling skills to execute high quality projects and assignments with a high degree of accuracy in a timely manner.
Essential Duties and Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Plans, organizes, develops and delivers clientrequested reports, deliverables and projects on time, adhering to client requested specifications.
- Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and highquality data.
- Serves as a contact for and develops relationships with the client to help respond to client requests and inquiries.
- Acquires and maintains a thorough understanding of client data for assigned projects to properly create client deliverables.
- Assume responsibility for accurate and highquality data being utilized on assigned projects.
- Tracks, processes, analyzes and verifies data to improve accuracy and quality.
- Use technical skills to accurately monitor, update and maintain Urban Science internal software systems.
- Attends project meetings to document meeting notes and stay up to date on project deliverables.
- Partners with internal teams to ensure that software is properly installed, set up and functioning at established quality levels.
- Adheres to quality control standards for Urban Science and client organizations.
- Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
- Proactively communicates with management to provide updates and report issues in a timely manner.
- Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
- Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
- Works with manager in completing annual goal setting and performance review promptly.
- Provides training and coaching to Analysts as directed and assumes responsibility for reviewing the accuracy and quality of their work.
- Works with manager to prioritize other duties as assigned.
Qualifications - Education and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.-
_
Verbal Communication:
_ Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
-
_
Written Communication:
_ Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
-
_
Analytical Thinking:
_ Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
-
_
Results Oriented:
_ Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
-
_ Ethics & Integrity:_ Requires the ability to behave in a trustworthy & transparent manner
-
_ Teamwork & Cooperation:_ Requires the ability to work cooperatively with others and be part of a team
-
_ Self-Control:_ Requires the ability to keep emotions under control and to restrain from negative actions or behaviors
-
_
Information Seeking:
_ Requires the drive to gain a deeper understanding of work-related issues or events by making a concerted effort to gather information and seek out development opportunities
-
_ Initiative:_ Requires the drive to go above and beyond to improve or enhance job results
-
_
Quality Control:
_ Requires the ability to monitor and check work related information and deliverables ensuring high quality and accuracy
-
_
Customer Service:
_ Requires the ability to understand and help/assist both internal and external customers and meet their needs
-
_ Flexibility/Adaptability:_ Requires the ability to adapt to and work effectively within a variety of situations, individuals or groups, as well as understand and appreciate different and opposing perspectives
-
_
Conceptual Thinking:
_ Requires the ability to understand a situation or problem by putting the different pieces together to see the bigger picture
-
_
Interpersonal Understanding:
_ Requires the ability to understand other's feelings and concerns, and to value individual differences in people
-
_ Self-Confidence:_ Requires the ability to express confidence in dealing with challenging circumstances, in reac
Más ofertas de trabajo de Urban Science Applications, Inc.
-
Associate Software Engineer
Colonia Polanco, México - hace 4 semanas
-
Senior Consultant
Colonia Polanco, México - hace 5 días
-
Software Engineer
Colonia Polanco, México - hace 2 semanas