- Triage customer calls with operations manager
- Interact with technicians for scheduling and management of their days
- Liaise with repair vendors
- English fluency; ideally worked for US-based company before < li>Impeccable organizational & follow-up skills li > < li >Dependable & available throughout the year li > ul >< p >You will work as a remote position in North , Central or South America , requiring access to high-bandwidth reliable internet without exception . The ideal candidate has experience in customer-facing roles dealing with complex unique problems without a script .
Customer Service Specialist - América, General Plutarco Elías Calles, Son. - AC Pools
Descripción
Customer Service Specialist
This role is the front line of our communications with customers and technicians. We service upmarket exclusive clients, including actors, celebrities, and high net worth individuals.
We are an open and transparent organization that values all team members. This role requires impeccable organizational skills, dependability, a positive attitude, willingness to learn and grow.