Customer Service Specialist - América, General Plutarco Elías Calles, Son. - AC Pools

Descripción

Customer Service Specialist

This role is the front line of our communications with customers and technicians. We service upmarket exclusive clients, including actors, celebrities, and high net worth individuals.

• Triage customer calls with operations manager
• Interact with technicians for scheduling and management of their days
• Liaise with repair vendors

We are an open and transparent organization that values all team members. This role requires impeccable organizational skills, dependability, a positive attitude, willingness to learn and grow.

• English fluency; ideally worked for US-based company before
< li>Impeccable organizational & follow-up skills < li >Dependable & available throughout the year < p >You will work as a remote position in North , Central or South America , requiring access to high-bandwidth reliable internet without exception . The ideal candidate has experience in customer-facing roles dealing with complex unique problems without a script .