Admin/accounting Assistant - Hermosillo, México - Intugo

Intugo

Empresa verificada

Hermosillo, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

International company looking for talent to join our team

Required Qualifications:

1 year of customer service or data entry experience or previous collections experience doing similar work as described
Strong attention to detail
Solid analytical/problemsolving skills.
Demonstrated strong organizational and time management skills being highly selfmotivated
Excellent communication skills being able to communicate clearly and concisely, both orally and written.
Experience working with USbased and International Clients
Ability to work independently
Detail oriented, good work ethic

Preferred Qualifications:

Proficiency in Excel and Word
Previous accounting experience doing similar work as described.
College degree in accounting or some secondary educational coursework including at least introductory accounting. Working knowledge of bookkeeping, record keeping and clerical reporting procedures.
Proficiency in Great Plains and online banking functionality is a plus

Responsibilities:

Collect all outstanding balances from clients in a timely manner.
Prepare balance summary spreadsheets for parent/child accounts.
Provide account reconciliations when requested.
Review account notes in the accounting system and/or Great Plains screens to ensure accuracy of dollar amounts to be collected.
Perform followup calls and/or send collection notices to collect on outstanding balances.
Draft and send final demand letters and reduced rate letters
Negotiate and work closely with Collection Manager on settlement offers and/or payment plans.
Interface with Sales with accounts needing a special action taken (credits to be processed, sales forms correction to be made, approval for writeoff, adjustments, etc.).
Proactively escalate presuspension alerts to Bus. Ops. due to nonpayment of account balances.
Address customer complaints with regards to invoicing or services rendered with a designated team.
Recommend and prepare accounts to be outsourced to the thirdparty collection agency.
Responsible for following up on missing checks, credit card issues, misapplied payments and incorrect payment data entry.
Research overpayments made by clients.
Assist A/R with researching unapplied cash.
Attend weekly/biweekly aging meetings with Bus. Ops. on accounts that are 60+ days past due.
Minimize bad debt exposure by keeping 60+ past due accounts at a minimum.