- Position: Customer Care Agent (Entry Level)
- Location: Guadalajara, MX
- Work Mode: Full-time, onsite
- Shifts: 24/7 rotational
- English: Not mandatory, but ability to read and understand is required
- Salary: $13,000 MXN (gross monthly) + benefits
-
Handle incoming and outgoing customer interactions via voice, chat, and email. · ...
Guadalajara, Jaliscohace 3 días
-
· PANELBUY empresa líder en distribución de materiales para interiorismo te invita a unirte a su equipo de trabajo en nuestra nueva sucursal como Agente de ventas de mostrador. · ¿Qué buscamos? · Experiencia: Mínimo 6 meses preferente en puesto similar. · Actitud de ser ...
Jaliscohace 1 día
-
As a Sales Intake Representative you'll be the first point of contact for prospective clients—serving as the warm, knowledgeable voice that introduces them to our firm. You'll guide them from their initial outreach through to a formal legal consultation with one of our experience ...
Guadalajara, Jalisco, Mexicohace 1 semana
-
We're redefining what criminal defense can achieve at Michael & Associates, Attorneys at Law. As a Sales Intake Representative, you'll guide prospective clients through to a formal legal consultation with our experienced attorneys. · ...
Guadalajara $180,000 - $480,000 (MXN) por año De jornada completahace 2 días
-
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Customer Service Representative located in Guadalajara North Site. · The Customer Service Representative role involves In charge of communicating with customers and de ...
Guadalajara North, Mexicohace 1 semana
-
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico and Philippines which provides Customer Experience & Operational Support for modern companies. · ...
Guadalajara, MX A tiempo parcialhace 1 semana
-
The Bilingual Call Center Representative serves as the first point of contact for patients calling the clinic. · ...
Circunvalación Guevara, Jal.hace 3 semanas
-
We are inviting applications for a Process Developer role at Genpact in Zapopan,MX. · ...
Zapopan, Jal.hace 2 días
- Trabajar en empresa
Process Developer, Customer Service Representative, insurance
Solo para miembros registrados
We are inviting applications for the role of Process Developer Customer Service Representative insurance Inviting applications for the role of Process Developer Customer Service Representative insurance In this role you dedicated CSR for Insurance is committed to delivering top-n ...
Zapopan, Jal.hace 2 días
-
We are looking for someone who would be part of the team responsible for escalated cases to provide resolutions on complex scenarios as a Senior Analyst Escalations, Customer Care in Western Union. · You will also have access to short-term incentives and multiple health insurance ...
Santa Ana Tepetitlán De jornada completahace 1 mes
-
Are you passionate about leading a team and achieving goals? Are you interested in joining a dynamic team that is dedicated to creating a better customer experience? · ...
Santa Ana Tepetitlán De jornada completahace 4 semanas
-
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. · ...
Guadalajara De jornada completahace 2 semanas
-
Gestionar la relación con instituciones del sector público (IMSS, ISSSTE, hospitales de alta especialidad y Secretaría de Salud), impulsando el acceso y posicionamiento de terapias oncológicas de alta especialidad. · ...
Guadalajara, Jaliscohace 1 semana
-
The Technology Field Services Manager refines tools for field teams, supports IHG hotels with technology troubleshooting, and ensures high customer support. · ...
Guadalajara De jornada completahace 1 semana
-
Nuestros representantes de territorio tienen un papel clave interactúan directamente con clientes y socios comerciales, · y brindan soluciones adaptadas. Promoción y posicionamiento de productos de la línea porcina. · Seguimiento a compromisos comerciales con clientes finales y d ...
Guadalajara, Jaliscohace 3 semanas
-
Responsable de gestionar la relación con instituciones del sector público (IMSS, ISSSTE, hospitales de alta especialidad y Secretaría de Salud), impulsando el acceso y posicionamiento de terapias oncológicas. · Desarrollar estrategias para el mercado gobierno. · Identificar oport ...
Guadalajara De jornada completahace 1 semana
-
We are looking for a person with a lot of experience and excellent negotiation skills for the role of Region Customer Service Manager. · Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportu ...
Guadalajara, Jaliscohace 1 semana
-
The Technical Writer assists in the development,maintenance and distribution of technical documentation within assigned functions. · ...
Guadalajara, Jaliscohace 1 mes
-
We are seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team. · ...
Guadalajara, Mexico Metropolitan Areahace 1 mes
-
The Onsite Medical Representative will serve as the site's medical representative in the Delivery Station. · Provide triage, first aid and/or referral to outside medical provider if indicated · Maintain all records of treatment given to associates · ...
Guadalajara De jornada completahace 1 semana
Customer Care Representative - Jalisco - Cognizant
Descripción
Role Details:
Responsibilities
• Handle incoming and outgoing customer interactions via voice, chat, and email.
• Resolve customer queries accurately within defined SLAs.
• Document interactions correctly in CRM/ticketing systems.
• Adhere to schedule, quality standards, and information security policies.
• Meet individual and team performance benchmarks defined by the process.
• Participate in training, calibrations, and continuous improvement initiatives.
Qualifications
• 0–5 years of experience in Contact Center / BPO operations
• Strong proficiency in Mexican Spanish (native or near‑native) and B1 level English proficiency.; excellent verbal and written communication.
• Experience supporting Inbound and Outbound Voice, Chat, and Email processes
• Working knowledge of CRM tools and basic systems navigation
• Strong customer focus, problem-solving, and multitasking skills.
-
Customer Care Representative
Solo para miembros registrados Guadalajara, Jalisco
-
Agente de ventas de mostrador
Solo para miembros registrados Jalisco
-
Sales Representative
Solo para miembros registrados Guadalajara, Jalisco, Mexico
-
Sales Representative
De jornada completa Solo para miembros registrados Guadalajara
-
Customer Service Representative
Solo para miembros registrados Guadalajara North, Mexico
-
Customer Support Representative
A tiempo parcial Solo para miembros registrados Guadalajara, MX
-
Call Center Agent
Solo para miembros registrados Circunvalación Guevara, Jal.
-
Process Developer
Solo para miembros registrados Zapopan, Jal.
-
Process Developer, Customer Service Representative, insurance
Solo para miembros registrados Zapopan, Jal.
-
Senior Analyst Escalations, Customer Care
De jornada completa Solo para miembros registrados Santa Ana Tepetitlán
-
Senior Team Leader, Customer Care
De jornada completa Solo para miembros registrados Santa Ana Tepetitlán
-
Product Support Specialist I
De jornada completa Solo para miembros registrados Guadalajara
-
Representante Senior de Ventas Oncología
Solo para miembros registrados Guadalajara, Jalisco
-
Manager, Property Technology
De jornada completa Solo para miembros registrados Guadalajara
-
Key Account Manager Porcicultura
Solo para miembros registrados Guadalajara, Jalisco
-
Representante Senior de Ventas Oncología
De jornada completa Solo para miembros registrados Guadalajara
-
Region CPFR
Solo para miembros registrados Guadalajara, Jalisco
-
Technical Writer
Solo para miembros registrados Guadalajara, Jalisco
-
Customer Care Associate
Solo para miembros registrados Guadalajara, Mexico Metropolitan Area
-
On Site Medical Representative
De jornada completa Solo para miembros registrados Guadalajara