Technical Support Specialist English Required - Juárez, México - Adriascan

Descripción

AdriaScan is a global provider of passportID scanning solutions in the travel and hospitality industries.

Since founding in 2006, our solutions have been implemented in more than 2500 hotels around the globe in over 110 countries.

Our solutions are industry standard, and we are the approved supplier of passportID scanning solutions for some of the largest hotel groups, such as Marriott, Hilton, AM Resorts, Blue Diamond, Palace Resorts, Accor, and IHG.

We are looking for a Technical Support Specialist who will fully use their knowledge, experience, and expertise to further improve our customer services by serving our clients and partners more efficiently and with stronger focus on their needs.

Working with other colleagues from the Customer Service Department and the Development and Quality Assurance teams, you willProvide technical support, perform installations and training services to users of AdriaScan software solutions,Receive, record, analyze, and resolve AdriaScans clients requests for assistance andor additional information,Gather AdriaScan clients feedback and share it with other relevant AdriaScan personnel,Create new and update existing documentation and instructions on the use of AdriaScan software solutions.

As a Technical Support Specialist, you will need the following knowledge, skills, and experienceMinimum 1 year of experience in customer services or technical support roleWorking experience with technical support software solutionsWorking experience with Salesforce CRM is an advantageVery good communication and collaboration skillsBeing a selfstarter with multitasking abilitiesLanguages Spanish fluent, English fluentBSc in Information Technology or relevant diploma

We at AdriaScan are proud of our success and we consider our employees important part of that success. The following are some of benefits we offer to our employeesRelaxed working atmosphere in fastpaced growing businessPossibility of promotion and pay rise based on work results and increased responsibilities

Please note that the job interview will be conducted in English.
Bolsa de trabajo México ofrecemos puesto de Technical Support Specialist para el sector de Informatica

Telecomunicaciones en la empresa AdriaScan de Benito Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.