Cssc Representative - Apodaca, México - Grundfos Holding A/S

Grundfos Holding A/S

Empresa verificada

Apodaca, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Application Deadline:

Workplace: Hybrid Position
Location: Apodaca, MX, N

L Contract Type:
Full-Time- Employment Type: Regular
What is the job about?

Your main responsibilities:

Answer customer chats from Grundfos website and Grundfos Product Center
Answer transferred calls from Grundfos local sites
Create selfhelp templates for customers to be loaded into chatbot

Your background

We imagine that you have:

Associate or bachelor's degree highly preferred
Vocational Certification is acceptable
Minimum 3 years of customer service experience
Minimum 3 years of technical background
Fluent in English language (test required)

What's in it for you?

What are your goals? Here at Grundfos it's our mission to enable you develop and fulfil your aspirations, both career and personal.

We are guided by our six core values, and you'll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects.

You'll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other's cultural horizons.

In addition, your day-to-day benefits include:

Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
If you'll be working from your home office, we'll make sure you are well equipped with a good workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues
On the top of it, flexible working hours and up to 3 days' additional paid leave for volunteering
Annual bonuses, health insurance, internal wellbeing consultants and programmes
Access to the modern Grundfos Academy to pursue further both personal and professional development

Do you want to learn more?
If this job sounds appealing, please send your resume by clicking "Apply".

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people.

We look forward to hearing from you.

About Grundfos

Grundfos is one of the world's leading water technology companies with more than employees in 60+ countries all over the world.

Our skills commit us to pioneering solutions to the world's water and climate challenges and improve the quality of life for people.

We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation.

And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply.

We need and welcome professional people from all corners - however you identify and whatever your background is.