Manager IC, Cybersecurity Incident Handler - Chihuahua, Chih. - KTSA - KPMG Technology Services Americas

Descripción

About KTSA - KPMG Technology Services Americas, a Service Delivery Center of KPMG US. We deliver high-value technology, consulting, and corporate support services to KPMG US and its clients. Our Employer Value Proposition is clear: Explore. This mindset drives our culture and shapes every opportunity:

• Experience a collaborative, inclusive, and multicultural workplace where you belong.
• Excel by creating impact and leaving your mark on global projects.
• Expand your potential with real career paths, learning programs, and mentorship.
• Express your individuality — come as you are, and thrive as your authentic self.

We support your well-being, goals, and personal milestones through KTSAMÁS, our total rewards program. It includes extended maternity, paternity, and adoption leaves; above-market vacation benefits; a hybrid work model; learning opportunities, training, and certification programs; extended marriage leave and daycare support; wellness and Employee Assistance Programs (EAP); comprehensive medical plan, life insurance, car insurance, and funeral assistance.

The key responsibilities of this role include applying IT security knowledge to manage 24x7 cyber security operations and incident responders. You will handle tasks such as incident management, threat hunting, forensic analysis, and remediation efforts to mitigate threats. You must conduct regular assessments to identify vulnerabilities and insecure configurations, and review security change requests to ensure robust protective measures.

You will define and configure security monitoring tools, including alerts, correlation rules, and reporting mechanisms. Implement automation and orchestration to improve the efficiency and effectiveness of security monitoring and response processes, aiming for a unified 'single pane of glass' solution.

Leverage intelligence to lead and manage incorporating threat monitoring and vulnerability detections to evaluate and respond effectively to events and developing risk severity level and mitigation approaches, incorporating feedback and lessons learned into enhanced preventive and detective controls.

This role requires a subject matter expert who stays updated on the latest security practices and technologies. As a mentor, you will share knowledge with the team through sessions and build strong relationships with internal tech groups to ensure strategic alignment and foster collaboration.

You will oversee work product(s) and lead small to medium size projects, managing deadlines, expectations, and often contributing to staffing decisions and supervising the work performed by junior staff.

The ideal candidate has a Bachelor's degree with 3-5 years of experience in Cyber security operations, with strong security knowledge of Google Cloud Platform and relevant certifications. They should have experience implementing processes, including playbooks and procedures; scripting or automation; and ServiceNow. Excellent verbal/written communication, collaboration, analytical and presentation skills are required to lead an environment driven by customer service and teamwork.

This role involves working Monday to Friday from 7am to 4pm, with potential changes to Sunday-Wednesday or Wednesday-Saturday shifts depending on the operation.