- Performance Management: Achieve collections recovery goals monitor individual and team KPIs such as recovery efficiency and productivity conduct daily performance huddles feedback sessions follow up actions plans.
- Operational Execution: Flawless execution of DiDi's collection policies procedures in a highly regulated compliance environment oversee adherence to compliance quality standards regulatory requirements manage queue assignments account prioritization shift adherence.
- Reporting & Metrics: Review operational dashboards reports provided by BI identify trends deviations opportunities for improvement in agent performance portfolio behavior present daily weekly operational results to management client representatives prepare present operational updates required.
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· Company Overview · DiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor ...
Mexico City, México, Mexicohace 5 días
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· Company Overview · DiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor ...
Mexico City, México, Mexicohace 2 días
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Buscamos una persona para incorporarse al equipo de Finanzas del Despacho en nuestra oficina de Ciudad de México. · ...
Ciudad de Méxicohace 1 mes
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Buscamos a alguien proactivo y estratégico para gestionar la cobranza de clientes y recuperar cartera vencida implementando estrategias de mitigación de riesgos. · ...
Ciudad de Méxicohace 2 meses
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Risk & Collections Manager – Mexico. Buscamos un Risk & Collections Manager proactivo y estratégico que gestione la cobranza de clientes y la recuperación de cartera vencida. · ...
Mexico City Metropolitan Areahace 1 mes
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· Job Description · Job Description: Collections Manager · Location: Mexico · Reports To: Director, Order to Cash · In this role, you are responsible for overseeing the global end-to-end Cash to Collections process, ensuring accuracy, efficiency, and exceptional customer service ...
Mexico $420,000 - $900,000 (MXN) por añohace 4 días
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COLLECTIONS MANAGER · Who we are? · American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and ...
City $420,000 - $900,000 (MXN) por añohace 1 día
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COLLECTIONS MANAGER · Who we are? · American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and ...
Ciudad de México $420,000 - $900,000 (MXN) por año De jornada completahace 2 días
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· The Credit and Collections Manager will lead the credit and collections function, driving initiatives to improve cash flow, reduce receivables, and manage credit risk. This role establishes and maintains policies for customer credit assessments, credit limits, and collection a ...
Mexicohace 1 semana
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The Global Payments team provides payment solutions and financial services to ensure that users have a smooth and secure payment experience across our platforms and services. We are seeking a Collections Manager with experience in fintech, banking, and other financial and/or paym ...
Cityhace 1 mes
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We are seeking a Collections Manager with experience in fintech, banking and other financial institutions to lead the team to achieve its yearly objectives in a highly fast-paced environment. · ...
Ciudad de Méxicohace 3 semanas
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We are looking for a senior leader to oversee Credit Management, Collections and Disputes for North America (U.S. and Canada), driving process standardization, continuous improvement, · and the use of automation and AI across the end-to-end Order to Cash (O2C) process.Bachelor's ...
Ciudad de Méxicohace 1 mes
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We are seeking a Collections Manager with experience in fintech, banking and other financial institutions to lead the team to achieve yearly objectives in a highly fast-paced environment. · ...
Ciudad de Méxicohace 1 mes
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We are looking for an experienced and forward-thinking Product Manager to lead the digital transformation of our Collections function. This role will be pivotal in driving the design, development, and implementation of · AI-driven capabilities and telephony enhancements to impro ...
Mexicohace 1 semana
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We are looking for a senior leader to oversee Credit Management, · Collections and Disputes for North America (U.S. and Canada), driving process standardization, · continuous improvement and the use of automation and AI across the end-to-end Order to · Cash (O2C) process.Own Cred ...
Mexico City Metropolitan Areahace 1 mes
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· We are looking for an experienced and forward-thinking Product Manager to lead the digital transformation of our Collections function. This role will be pivotal in driving the design, development, and implementation of · AI-driven capabilities and telephony enhancements to im ...
Mexicohace 1 semana
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COLLECTIONS MANAGER · Who we are? · American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and ...
Ciudad de México, CDMX $420,000 - $900,000 (MXN) por añohace 1 día
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Scale AI is seeking a hands-on Data Collection Program Manager to own and optimize contributor-facing workflows across hardware, rigs, and physical logistics. · ...
Ciudad de México De jornada completahace 1 mes
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Summary · The O2C Collections Manager coordinates the collection, responsible for the E2E cash collection processes limiting past dues and thus maximizing cash flow through an efficient cash management process. Is responsible for recruiting a team of professionals with the proper ...
Mexico City $420,000 - $900,000 (MXN) por añohace 3 días
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Summary · The O2C Collections Manager coordinates the collection, responsible for the E2E cash collection processes limiting past dues and thus maximizing cash flow through an efficient cash management process. Is responsible for recruiting a team of professionals with the proper ...
Álvaro Obregón, City $420,000 - $900,000 (MXN) por añohace 2 días
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· Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world's most inn ...
Mexicohace 1 semana
BPO Collections Manager - Mexico City - DiDi Chuxing
Descripción
About the BPO Collections Manager role
Bpo collections manager lead performance management responsible to achieve collections recovery goals for different stages manage queue assignments account prioritization and shift adherence promote a culture of productivity accountability and high performance
Main Responsibilities:
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Internal Collections Manager
Solo para miembros registrados Mexico City, México, Mexico
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BPO Collections Manager
Solo para miembros registrados Mexico City, México, Mexico
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billing & collections manager
Solo para miembros registrados Ciudad de México
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Risk & Collections Manager – Mexico
Solo para miembros registrados Ciudad de México
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Risk & Collections Manager – Mexico
Solo para miembros registrados Mexico City Metropolitan Area
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Collections Manager
Solo para miembros registrados Mexico
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Collections Manager
Solo para miembros registrados City
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Collections Manager
De jornada completa Solo para miembros registrados Ciudad de México
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Credit & Collections Manager
Solo para miembros registrados Mexico
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Collections Manager, Mexico
Solo para miembros registrados City
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Collections Manager, Mexico
Solo para miembros registrados Ciudad de México
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Credit and Collections Manager
Solo para miembros registrados Ciudad de México
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Collections Manager, Mexico
Solo para miembros registrados Ciudad de México
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Product Manager Collection
Solo para miembros registrados Mexico
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Credit and Collections Manager
Solo para miembros registrados Mexico City Metropolitan Area
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Product Manager Collection
Solo para miembros registrados Mexico
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Collections Manager
Solo para miembros registrados Ciudad de México, CDMX
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Data Collection Program Manager
De jornada completa Solo para miembros registrados Ciudad de México
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Collections Manager
Solo para miembros registrados Mexico City
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Collections Manager
Solo para miembros registrados Álvaro Obregón, City
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Senior Project Manager Data Collection
Solo para miembros registrados Mexico