- Support the investigation of possible causes that lead to claims by the final consumer.
- CEMEX Product Technical Advisors
- Implementation Heads
-
Customer Success Analyst Jr
hace 5 días
CEMEX Monterrey, MéxicoEnsure the deployment of Arkik's Ready Mix Suite offering from prospecting support, to solution implementation, operational continuity and customer success using Arkik's Ready Mix Suite._ · **Main Responsibilities**: · - _Validate the physical-electromechanical conditions of the ...
-
customer success analyst jr
hace 1 día
CEMEX San Pedro Garza García, MéxicoJob Description · Ensure the deployment of Arkik's Ready Mix Suite offering from prospecting support, to solution implementation, operational continuity and customer success using Arkik's Ready Mix Suite. · Main Responsibilities · • Validate the physical-electromechanical conditi ...
-
Data Scientist Ii
hace 4 días
Caterpillar Santa Catarina, México**Career Area**:Information Analytics**: · At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright, and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that mat ...
-
Supply Chain Planning Engr 1
hace 4 días
Caterpillar Santa Catarina, México**Career Area**:Manufacturing & Supply Chain**: · **Build your career at the company that sets the standard.** · Caterpillar's supply chain processes are so complex—and successful—that we're regularly benchmarked by other companies and taught as a case study in many classrooms. W ...
-
Logistics Planning Analyst
hace 5 días
Caterpillar Santa Catarina, México**Career Area**:Logistics**: · **Logistics Analyst (Warehouses and flows of physical material and system)** · At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are tod ...
-
Supply Network Specialist Iii
hace 3 días
Caterpillar Santa Catarina, México**Career Area**:Purchasing & Procurement**: · **At Caterpillar, the right materials matter.** · At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are today. Now, this ...
-
Data Engineer
hace 4 días
Caterpillar Santa Catarina, México**Career Area**:Information Analytics**: · At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright, and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that mat ...
-
Mgr, Gen Finance Mgmt
hace 13 horas
Carrier Santa Catarina, México**Country**: · Mexico · **Location**: · LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico · **Build a career with confidence** · Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions ...
-
Buyer Ii
hace 13 horas
Caterpillar Santa Catarina, México**Career Area**:Purchasing & Procurement**: · **Your Work Shapes the World** · Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a greater than 95-year legacy of quality and innovati ...
-
Materials Requirement Planning Supervisor
hace 4 días
Caterpillar Santa Catarina, México**Career Area**:Manufacturing & Supply Chain**: · **Build your career at the company that sets the standard.** · Caterpillar's supply chain processes are so complex—and successful—that we're regularly benchmarked by other companies and taught as a case study in many classrooms. W ...
-
Business Analyst
hace 1 semana
ALTUMWARE Monterrey, México**BUSINESS ANALYST** · - **Localidad Monterrey / Ingles avanzado**_ · - Tu eres el talento que buscamos:_ · Experiência: · - Experience on business process modeling · - Systems analysis, and documentation of processes. · - Project management · - Coordination of activities related ...
-
HR Data Analyst
hace 6 días
British American Tobacco Monterrey, México**BAT está evolucionando a un ritmo - como ninguna otra organización.** · **Para lograr la ambición que nos hemos propuesto, buscamos compañeros que estén dispuestos a vivir nuestro espíritu todos los días. Ven y sé parte de este viaje** · **BAT MEXICO** **ESTÁ BUSCANDO UN HR DAT ...
-
Us Corporates
hace 6 días
Fitch Ratings Monterrey, MéxicoUS Corporates - Credit Analyst, Energy & Natural Resources - Monterrey, Mexico · **Requisition ID**:45830**Business Unit**:Fitch Ratings**Category**:Credit Analysis & Research**Location**:Monterrey, MX**Date Posted**:Jul 7, 2023- At Fitch, we have an open culture where employees ...
-
Us Corporates
hace 1 semana
Fitch Ratings Monterrey, MéxicoUS Corporates - Credit Analyst, Energy & Natural Resources · **Requisition ID**:45973**Business Unit**:Fitch Ratings**Category**:Credit Analysis & Research**Location**:Monterrey, MX**Date Posted**:Aug 29, 2023- At Fitch, we have an open culture where employees are able to exchang ...
-
Us Corporates
hace 6 días
Fitch Ratings Monterrey, MéxicoUS Corporates - Credit Analyst, Utilities & Midstream - Mexico · **Requisition ID**:45894**Business Unit**:Fitch Ratings**Category**:Credit Analysis & Research**Location**:Monterrey, MX**Date Posted**:Aug 1, 2023- At Fitch, we have an open culture where employees are able to exch ...
-
Robotic Process Automation
hace 1 semana
Tangent International Monterrey, MéxicoDaniel is looking for a **Robotic Process Automation (RPA) Consultant **to work in Monterrey, Mexico on a 6-month contract (extendable). · If you are interested in this role, please send over your English CV, availability and your MXN net salary expectations. · The role of the RP ...
-
Servicenow Platform Professional Developer
hace 1 semana
Tangent International Monterrey, MéxicoDaniel is looking for a **ServiceNow Platform Professional Developer Consultant** to work in Monterrey, Mexico on a 6-month contract (extendable). · Please respond with your English CV, availability and MXN net salary expectation. · The role of the **Citizen Development Program A ...
-
Us Corporates
hace 6 días
Fitch Ratings Monterrey, MéxicoUS Corporates - Analyst, Technology, Media, Telecommunications - Mexico · **Requisition ID**:45824**Business Unit**:Fitch Ratings**Category**:Credit Analysis & Research**Location**:Monterrey, MX**Date Posted**:Jul 10, 2023- At Fitch, we have an open culture where employees are ab ...
-
Data Reporting Analyst
hace 5 días
grow Monterrey, MéxicoGeneral information**Office (s)** · Monterrey, MEX · **Date Published** · Monday, April 8, 2024 · **Country** · Mexico · **Job ID** · 24001 · **Function** · Automotive · **Recruiter** · VazquezCampos, Gloria Elena · - Description & Requirements**Data Reporting Analyst** · The Dat ...
-
HR Ops Wokforce Admin Analyst
hace 1 día
ZF Monterrey, México**What's Next? Join ZF**: · ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. · ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motio ...
customer success analyst jr - San Pedro Garza García, México - CEMEX
Descripción
Job Description
Ensure the deployment of Arkik's Ready Mix Suite offering from prospecting support, to solution implementation, operational continuity and customer success using Arkik's Ready Mix Suite.
Main Responsibilities
• Validate the physical-electromechanical conditions of the plant "Revision of dosing plants" prior to the implementation of Arkik with a client.
• Specialized support services directly related to plant control exercised by Arkik Batch; Example: "Automatism failure", "System errors", incorporation of a new plant element as an additive, failures in scales, calibrations, etc.
• Remote training prior to the implementation of Arkik for a maximum period of three consecutive business days, after the implementation maintain contact with the client to ensure that preventive maintenance is carried out on the hardware in accordance with the contract, provide ten hours of training at no additional cost to the client, keeping a log of their consumption. They must be previously scheduled and agreed with your Arkik leader. If something else is required, your Arkik leader should be consulted to adhere to the trading terms. Maintenance Cloud Services
• Monitor that the Arkik Batch Application is in constant communication with the Arkik Cloud service.
• Monitoring of plant performance with the application
• Carry out constant monitoring of the weighing tolerance indicators and manufacturing times.
• Follow up on the execution of improvement proposals.
Position Challenges
• Provide technical advice to the client, on possible physical adjustments to the plant to increase productivity.
• Telephone advice without internet network connection
• Solve failures that cause downtime
• Provide advice to personnel in failures that are not typical of the automatic system.
• Telephone advice to a desperate client
Qualifications
• Engineering (ideal Mechatronic Engineer, electronics, mechanics, electrician, or mechanical administrator)
• Availability to travel, weekends included.
• Availability to change shifts (it must be covered from 7:00 a.m. to 9:00 p.m. Monday through Friday and from 7:00 a.m. to 4:00 p.m. on Saturdays.)
• Required Experience:
• Desirable 1 to 2 years in areas of remote and telephone support
• Required knowledge:
Intermediate English
• customer orientation – service
• Interpretation of electrical diagrams
• Basic knowledge of electronics & electricity
•Data Analysis
Internal/External Relations
Relations:
Internal:
• Arkik Business Advisors
• Arkik Technical Advisor
• L1 Arkik Support Team
External
• ARKIK ́s client: owners and administrative staff
• Plant Managers and Customer dispensers
• Electrical and mechanical installation suppliers
CEMEX Diversity and Inclusion Statement
At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.
