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  • Part Time Customer Support Agent - Hermosillo - Intugo

    Intugo
    Intugo Hermosillo

    hace 1 semana

    Default job background
    A tiempo parcial
    Descripción

    Join a dynamic international company

    Part Time Customer Service Representative (1:00pm - 7:00pm)

    About the Role:

    - Excellent communication and interpersonal skills
    - Ability to thrive in a fast-paced environment with minimal supervision
    - Strong dialogue and active listening skills
    - Positive attitude and strong phone presence
    - Adherence to defined business processes within the company and sponsor guidelines
    - Ownership of assigned tasks and responsibilities

    We seek an ambitious and detail-oriented individual for our Auto CSR position, responsible for communicating with consumers and dealer-clients.

    Key Responsibilities:

    - Document and update customer information in our proprietary CRM systems
    - Field general inquiries and provide exceptional client solutions
    - Schedule appointments to maximize sales opportunities for dealer-clients
    - Exercise excellent judgment and discretion when dealing with complex consumer finance scenarios and sensitive consumer information

    Work Details:

    - Part-time schedule with 36 hours per week
    - Afternoon shift
    Benefits:

    - Commuter assistance or public transportation support
    - Retirement savings plan
    - Free parking
    - Medical expense coverage
    - Meal vouchers

    Compensation:

    - Monthly bonus

    Requirements:

    - At least 1 year of experience in customer service (desired)
    - Proficiency in English (required)
    - On-site employment


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