- You'll develop macro-level schedules while ensuring reliable data quality.
- Measure schedule shrinkage and inflexibility against forecast requirements.
- Assign agents according to contact arrival patterns, accounting for seasonality and labor laws.
-
Liderar la estrategia de WFM a través del análisis de la demanda y dimensionamiento preciso. · ...
Benito Juárez, CDMXhace 4 semanas
-
Talentos busca responsable para un centro call center. · ...
Tlalpan, CDMXhace 1 mes
-
We're looking for a collaborative Workforce Manager to join our team at SimplePractice. · ...
Ciudad de México De jornada completahace 1 mes
-
The Workforce Management team's primary focus is to ensure we have the right people at the right time to get our customers connected to a live agent as quickly and reliably as possible. · ...
Cityhace 1 mes
-
The Workforce Management team's primary focus is to ensure we have the right people at the right time to get our customers connected to a live agent as quickly and reliably as possible. · The team brings a people-first mindset paired with strategy and operations to achieve their ...
Ciudad de Méxicohace 1 mes
-
We are looking for a Real-Time Analyst to join our Workforce Management team. This role plays a critical part in ensuring service level targets are met by monitoring real-time metrics, workforce adherence, and responding to operational needs. · ...
Mexico City Metropolitan Areahace 1 mes
-
We are looking for a Real-Time Analyst (RTA) to join our Workforce Management team.This role plays a critical part in ensuring service level targets are met by monitoring real-time metrics, workforce adherence, and responding to operational needs. · ...
Ciudad de México $15,000 - $30,000 (MXN)hace 1 mes
-
We are looking for a Workforce Management Supervisor to lead our team of Real Time Specialists and WorkforceSchedulers globally. · ...
Cityhace 1 mes
-
We are looking for a Workforce Strategy Manager to lead our workforce planning and scheduling efforts for Consumer, Drive & NBV. You will be responsible for managing staffing, capacity, performance metrics, and issue resolution in real time. · ...
Ciudad de México, CDMXhace 1 mes
-
We are a team of professionals passionate about serving clients with distinction and learning. · Making an impact that matters for our clients our people and society. · We provide consulting services to help our clients achieve a higher level of service in operational efficiency ...
Ciudad de Méxicohace 3 días
-
The Opportunity · PepsiCo is underway with a transformation journey within Workforce Management (WFM). With its global reach, the scale and impact on our frontline employees and leaders is significant. · We are establishing a team to build deploy and sustain deployment of new tec ...
Ciudad de Méxicohace 3 semanas
-
BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países... · ...
Ciudad de México De jornada completahace 2 semanas
-
We're seeking an entrepreneurial and strategic Senior Manager to establish and lead Salesforce's workforce development presence in Mexico. You'll build something from scratch; developing partnerships, programs, and community initiatives that will prepare the next generation of Sa ...
Mexico - Mexico Cityhace 2 días
-
Salesforce is looking for an entrepreneurial and strategic Senior Manager to establish and lead Salesforce's workforce development and educational ecosystem in Mexico. · ...
Ciudad de México De jornada completahace 3 días
-
This role will be the supervisor for the HRIS team responsible for configuration maintenance support of Ultimate Kronos Group's WFM Professional product. · The team will also be responsible for application user support by answering teammate manager inquiries providing guidance on ...
Ciudad de México, Mexicohace 1 semana
-
We're seeking an entrepreneurial and strategic Senior Manager to establish and lead Salesforce's workforce development and educational ecosystem in Mexico.This is a unique opportunity to build something from scratch; developing partnerships, programs, and community initiatives th ...
Ciudad de México, CDMXhace 3 días
-
This role will be the supervisor for the HRIS (Human Resources Information System) team responsible for the configuration, maintenance and support of Bridgestone's Latin America Time and Attendance application. · ...
Ciudad de Méxicohace 1 mes
-
This role will be the supervisor for the HRIS (Human Resources Information System) team responsible for the configuration maintenance and support of Bridgestone's Latin America Time and Attendance application Ultimate Kronos Group's WFM Professional product. · ...
Cityhace 1 mes
-
This role will be the supervisor for the HRIS (Human Resources Information System) team responsible for the configuration, maintenance and support of Bridgestone's Latin America Time and Attendance application. · ...
Ciudad de México, CDMXhace 1 mes
- Trabajar en empresa
Resource Planning Specialist, CS Workforce Management
Solo para miembros registrados
The Resource Planning Specialist is responsible for the creation of schedule requirements needed to meet weekly, daily and interval level customer demand. · Create both the requirements and schedules that align with contact arrival patterns across multiple support channels and th ...
Cityhace 1 mes
-
+The Analyst, PSC Workforce Management will be responsible for the daily Novartis Patient Support Center (PSC) Workforce Management (WFM) operational execution. · +Forecasting intra-day volumes and revising forecasts when actuals do not meet forecasts. · Ensuring that associates ...
Mexico Cityhace 1 mes
Resource Planning Specialist, CS Workforce Management - Mexico City - Netflix
Descripción
As a Resource Planning Specialist at Netflix CS Workforce Management in Mexico, you'll be responsible for creating schedule requirements that meet customer demand across multiple channels.
-
Gerente Workforce Management
Solo para miembros registrados Benito Juárez, CDMX
-
responsable de workforce management
Solo para miembros registrados Tlalpan, CDMX
-
Workforce Manager
De jornada completa Solo para miembros registrados Ciudad de México
-
Manager, Workforce Strategy
Solo para miembros registrados City
-
Manager, Workforce Strategy
Solo para miembros registrados Ciudad de México
-
Workforce Management Analyst
Solo para miembros registrados Mexico City Metropolitan Area
-
Workforce Management Analyst
Solo para miembros registrados Ciudad de México
-
Workforce Management Supervisor
Solo para miembros registrados City
-
Manager, Workforce Strategy
Solo para miembros registrados Ciudad de México, CDMX
-
Workforce Management Consultant
Solo para miembros registrados Ciudad de México
-
Workforce Management Design
Solo para miembros registrados Ciudad de México
-
Consultor/a Workforce Management de Operaciones
De jornada completa Solo para miembros registrados Ciudad de México
-
Workforce Development Senior Manager
Solo para miembros registrados Mexico - Mexico City
-
Workforce Development Senior Manager
De jornada completa Solo para miembros registrados Ciudad de México
-
HRIS UKG Workforce Management
Solo para miembros registrados Ciudad de México, Mexico
-
Workforce Development Senior Manager
Solo para miembros registrados Ciudad de México, CDMX
-
HRIS UKG Workforce Management
Solo para miembros registrados Ciudad de México
-
HRIS UKG Workforce Management
Solo para miembros registrados City
-
HRIS UKG Workforce Management
Solo para miembros registrados Ciudad de México, CDMX
-
Resource Planning Specialist, CS Workforce Management
Solo para miembros registrados City
-
Analyst, PSC Workforce Management
Solo para miembros registrados Mexico City