Medical Services Liaison - Monterrey, México - Muchored

Descripción

ABOUT USWe are a results-oriented management consulting firm serving clients involved in the healthcare, customer service and transportation industry, providing services such as scheduling, accounts receivable, recruiting, HR, and logistics.

Our small, experienced teams create value for clients through growth strategy, operation improvement, financial restructuring, and acquisition integration. We've been working side by side with clients, fostering long-term relationships, and delivering tangible, sustainable results.

JOB DESCRIPTIONAs a Healthcare customer service representative you will provide assistance with scheduling, follow ups & patient inquiries; handling inbound and outbound calls for hospitals, medical offices, clinics, insurance companies, attorneys or law firms in the US.

RESPONSIBILITIESAnswering telephonic and email inquiries in a timely mannerSending and receiving correspondence for referralsSetting appointments for patientsData entry in patient portalsProviding interpretation between patients and medical staffREQUIREMENTSFluency in English and Spanish with excellent verbal and written communication skillsBachelor's degree from an accredited university or college in related field (preferred)Prior experience of customer service (ideal healthcare)SKILLSVerbal and written English communication skills.

Problem solvingExperience using patient portals or administrative softwaresWE OFFERCompetitive pay and benefits (based in abilities and experience)#J-18808-Ljbffr