Noth America Sales Compensation Advisor - Tlaquepaque, México - Hewlett Packard
Descripción
Job Summary
Responsibilities
- Drives multiple complex operational processes throughout the entire sales cycle, such as configuration & quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, or organizational sales reporting.
- Collaborates closely with various stakeholders, including senior management, crossfunctional teams, and external partners, to ensure processes support overall business objectives.
- Maintains and updates comprehensive process documentation, including standard operating procedures (SOPs), and ensures adherence to governance and compliance standards.
- Conducts indepth data analysis, leveraging analytical tools and techniques, to identify trends, root causes, and areas for process improvement.
- Generates reports on process performance, communicates findings and recommendations to senior management, and presents complex data effectively.
- Prioritizes customer satisfaction by improving processes that directly impact the customer experience and implementing feedbackdriven enhancements.
- Identifies and mitigates risks associated with operational processes, developing strategies to minimize potential disruptions.
- Addresses and resolves complex operational issues, escalations, and challenges promptly, minimizing business disruptions.
- Provides guidance to junior team members, fostering their development, and ensuring that the team operates effectively.
Education & Experience Recommended**- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 47 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field or an advanced degree with 35 years of work experience.
Preferred Certifications
- Certified Sales Operations Professional (CSOP)
Knowledge & Skills
- Accounting
- Agile Methodology
- Auditing
- Automation
- Business Operations
- Business Process
- Business Requirements
- Change Management
- Continuous Improvement Process
- Data Analysis
- Finance
- Key Performance Indicators (KPIs)
- Lean Manufacturing
- Lean Six Sigma
- Process Improvement
- Project Management
- SAP Applications
- Six Sigma Methodology
- Supply Chain
- Workflow Management
Cross-Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impact & Scope
- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Complexity
- Responds to moderately complex issues within established guidelines.
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