Descripción

Complex Marine AnalystWho we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

The claims function is meant to be a partner to the business segments, offering support, expertise and partnership. The existing diversity of the business portfolio demands from the claims role specialized expertise in the different business areas. The A&H claims team works with the business to support a wide array of products and offerings, through a complex and highly demanding distribution force and network. Claims has the responsibility of delivering and materializing the product offer and promise. In the case of A&H this opportunity is given in even the most sensible and highly complex situations where the health and well being of our insureds and clients is touched and where we can make a significant difference at that level.

About the role

What you need to know:The primary purpose of the job is to investigate, evaluate, negotiate, and settle the marine/specialty/property claims cases by collecting and analyzing data according to policy application and/or contract provisions. Determine whether to accept or deny a claim based on all documentation received. Typical claims include policy cancelations due to non-pay denial letter required. Significant emphasis made on loss mitigation (i.e. salvage and subrogation. Aside claim service and client management, this aspect of the role is key for the profitability of the marine line of business. Incumbent will be asked to properly establish a solid position before liable third parties.What we're looking for:

Adequate specialist knowledge (LoB) in technical claims matters as listed below:

1. Specialized knowledge of marine claims handling.

2. Knowledge of policy terminology that enables accurate and systematic interpretation of policy wording.

3. Solid knowledge of legal/regulatory requirements and litigation/procedures for your line of business, some degree of experience in negotiation, mediation, arbitration and ADR skills. Solid experience in negotiation in relation to claim claims of intermediate to high complexity and knowledge, experience in mediation, arbitration and alternative dispute resolution.

4. Experience in effectively following up on technical claims audit recommendations and continuous improvement in claims handling.