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  • Customer Service Representative - Hermosillo - Intugo

    Intugo
    Intugo Hermosillo

    hace 1 mes

    Default job background
    Descripción

    This is a On Site position.

    Job Title: Customer Service Agent

    Responsibilities:

    Engage with Customers, tailoring interactions for an exceptional experience.
    - Address customer needs.
    - Provide accurate information and resolve issues.
    - Handle feedback and complaints professionally, striving for Customer satisfaction.
    - Stay updated on regulations and policies.

    Qualifications:

    High school diploma (Bachelor's degree preferred).
    - Previous customer service experience, healthcare industry experience a plus.
    - Excellent interpersonal skills, problem-solving abilities, and empathy.
    - Proficiency in customer service software and EHR systems.
    - Commitment to patient confidentiality and data security.

    Benefits:

    Competitive compensation and benefits.
    - Opportunities for professional growth.
    - Join a supportive team dedicated to improving the patient experience.

    Requirements:

    Proven experience in a customer service role.
    - Advanced English and excellent verbal and written communication skills.
    - Strong interpersonal skills and ability to work well with diverse customers.
    - Patience, empathy, and the ability to remain calm and professional in challenging situations.
    - Ability to multitask and prioritize tasks effectively.
    - Commitment to providing outstanding customer service and resolving issues promptly.

    Tipo de puesto: Tiempo completo

    Salario: A partir de $15,000.00 al mes

    Horario:

    Diurno

    Prestaciones:

    Vales de despensa

    Tipos de compensaciones:

    Bono de productividad

    Pregunta(s) de postulación:

    ¿Cuenta con equipo propio para trabajar desde casa?

    Idioma:

    Inglés Avanzado (Obligatorio)

    Lugar de trabajo: Empleo presencial


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Customer service representative