Analista QA - Ciudad de México - Citi
Descripción
The Ops Support Associate 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
Additionally, the Ops Support Associate 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
- Organize and analyze expense data and work directly with Finance and Expense Management partners to reduce expense base by developing and implementing workstreams
- Detect and devise data assessment and compilation, research techniques, data interpretation, and analytical methodology to use for key analysis purposes
- Assist with business reporting, including maintaining Monthly Operating Report, Business Scorecards, Business Review templates and the continuity of Business and Resolution planning
- Monitor requirements related to compliance with corporate policies
- Monitor and implement corrective actions derived from MCA reviews and other control entities
Qualifications:
- 02 years of relevant experience
- Proficient in Microsoft Office
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work in fast pace and changing environment
- Ability to analyze data and solve problems
- Proven organizational and time management skills
Education:
- Bachelor's degree/University degree or equivalent experience
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Job Family Group:
Operations - Core
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Job Family:
Operations Support
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Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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