System Monitoring - Ciudad de México - Tech Mahindra

Tech Mahindra

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Who is DigitalOnUs by TechMahindra?

At DigitalOnUs, we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the company as well.

Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. We are Software Engineers, Technical Architects, Cloud and DevOps specialists. But the most important, we are dreamers, creators and challengers. Each day, we strive to make great come alive.

Our lemma:
"work smart and play hard"

Some of out technology partners are Hashicorp, Cloudbees, Chef, Pagerduty, Docker and SAP.

We're looking for a
Junior/ Mid System Monitoring

Qualifications we are looking for:

Hands on experience in
Informatica:
Good communication skills in English:
Familiar with
ETL concepts and prepare data validations.

-
Monitor the event alerts and
notify to the concerned team and process the requests from the end users to level 2 and level 3 support engineers.
-
Monitor the availability of the Database events like DB availability,
Instance availability and the space availability of disk drives and file systems

Knowledge of any
monitoring tools is preferable

Role Responsabilities:

Learn, understand and use standard operating procedures (SOP) and tools to effectively manage
Accurately and concisely document production support issues for subsequent root cause analysis (RCA), operational & management analysis, and reporting.
Work with internal team to understand existing data landscape, ETL process Monitor the flow of ETL loading and update stakeholders on the completion status or failure.
Ability to accurately gather, analyze and interpret data, identify, define problems, and make recommendations for resolution.
Experience in troubleshooting and managing technical escalations immaterial of the criticality.
Liaison with Technical team for issues identified during ETL load and follow up on the same for a fix.
Ability to communicate effectively with team and other internal stakeholders

We look for engineers that demonstrate passion for what they do and develop.

They must be curious, persistent to find the right solutions to resolve complex problems and able to communicate and express ideas properly.

What you can expect from us
What distinguishes us from other teams is the comfortable environment which engenders trust within teams and with our customers. Trust and openness leads to quality, innovation, commitment to deliverables, efficiency and cost-effectiveness for all our customers.