Technical Support Engineer - Tlahuac, México - SAE Soluciones Avanzadas en Electrónica
Descripción
About the role
- Performing hardware configurations, troubleshooting errors/problems, monitoring and/or testing performance.
- Server maintenance, diagnosis, and incident resolution, with a focus on the NonStop system.
- Providing excellent customer service to the company's clients.
- Collaborating effectively as part of a team and maintaining positive relationships with team members and customers.
- Generating reports related to the cases handled.
About You
- Possession of a university degree or technical diploma.
- 13 years of technical experience.
- Flexibility to work in shift rotations and onsite.
- Proficiency in hardware, including servers.
- Knowledge of operating systems and server architectures.
- Proficiency in advanced English.
- Strong customer service skills.
- Desired experience in server diagnosis and troubleshooting.
We Offer
- Gross Salary: $20,000
- Diverse and dynamic work environment
- Worklife balance and support for career development
Tipo de puesto:
Tiempo completo
Salario:
$19, $20,000.00 al mes
Horario:
- Turno de 8 horas
Experiência:
- Soporte técnico: 1 año (Deseable)
Idioma:
- Inglés (Deseable)
Lugar de trabajo:
Empleo presencial
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