Coordinación de Planes de Diferimiento - Ciudad de México - Citi

Citi

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Responsibilities:

The Product Performance Management Specialist partners across product disciplines, assists in the ownership of the product(s) and monitoring drivers for performance
Works on the ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
Applies indepth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the product performance team
Evaluates variable and, at times, complex issues with major impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations
Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources
Implements performance improvement strategies, with a specific focus on crosssell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions
Assists sales and relationship managers in building skills needed to identify client needs, and proposes solutions in line with business objectives
Manages ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
Partners closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunities
Build consensus and awareness of value proposition throughout the organization and key partners
Prepares materials for the Product Approval Program and related processes, ensures products are delivered and adhere to all parameters globally
Collaborates with crossfunctional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients

Qualifications:

58 years of experience
Demonstrated experience in Product Management and/or Product Development discipline
Experience in and understanding of logistics or Industrial verticals experience with ecommerce solutions preferred
Complex judgments and solutions based on sophisticated analytical thought comparing and selecting complex alternatives
Indepth quantitative or qualitative analysis to solve problems and develop new, innovative solutions
Developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Experience with and confidence in delivering presentations to clients and senior managers

Education:

Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Objetivo del puesto:

Apoyar en el logro de los objetivos de negocio para las estrategias de generación de cartera y rentabilidad del portafolio de Tarjetas de Crédito a través de la colocación de planes de diferimiento (Meses con Intereses) para los Tarjetahabientes Citibanamex.

Generar mayor engagement del cliente con su tarjeta de crédito Citibanamex a través de mantener el saldo de la Tarjeta de Crédito por más tiempo con tasas y plazos promocionales, con el objetivo de rentabilizar los portafolios.

Encontrar el mecanismo para que la oferta de planes de diferimiento se convierta en uno de los principales beneficios de su Tarjeta.

Implementación y seguimiento a campañas de comercialización de planes de diferimiento (Meses con Intereses) para los Tarjetahabientes Citibanamex.
Análisis y seguimiento de los principales KPIs, para la elaboración de presentaciones y gráficos (manejo de Powerpoint y Excel)
Interacción con diversas áreas del banco para garantizar que seguimiento y apego a los procesos de control.

Trabajo en equipo y coordinación de grupos de trabajo.

Realizar estrategias de comunicación en diferentes medios para el posicionamiento de los planes de diferimiento (Meses con Intereses) y sus respectivos canales.
Elaboración de planes de comunicación para el ofrecimiento de Meses Con Intereses
Ejecución y monitoreo de programación de comunicación para ofertar Meses con Intereses
Investigaciones de los competidores mediante Benchmark
Innovación e implementación de nuevos canales de comunicación para una mejor penetración de la oferta de MCI
Coordinación de proyectos e implementación de nuevos modelos de negocio
Soporte en actividades adicionales que sean necesaria para la continuidad del negocio

Se requiere: