- Lead team to own, manage, and maintain the products and services associated with HSBC's Workforce Architecture, including Job Architecture, Position Management, and Skills.
- Create, maintain, and publish knowledge materials, guidance, and process documentation relating to Position Management, Job Architecture, and Skills.
- Provide expert advice and support to Business Managers, Job Family Owners, and Functional Managers on applying guidance and best practices.
- Transition new enhancements and service components smoothly into business-as-usual service delivery.
- Provide clarity on the purpose, principles, and intended usage of Workforce Architecture products and services.
- Act as a consultant to the business, offering informed opinion on business challenges and proposals for solutions involving changes to Job, Position, or Skills products and services.
- Establish and apply governance to ensure consistency, quality, and effectiveness of review and change management processes.
- Ensure compliance with agreed standards, principles, and governance frameworks.
- Identify, design, and propose enhancements that add value to Workforce Architecture services and enable dependent HR products and services (e.g. EVP, Recruitment, Learning, Career Planning).
- Collaborate with Workforce Architecture Change leads to input into prioritisation and delivery of enhancements.
- Support the development, testing, and implementation of changes to Workforce Architecture products and services.
- Manage or coordinate bulk data updates and exception reporting to improve data quality and enable meaningful analysis and insight.
- Undertake User Acceptance Testing (UAT) and ensure successful deployment of changes.
- Proven experience of change management, delivery, and implementation in complex environments.
- Experience in solution and process design, documentation, and continuous improvement.
- Strong proficiency in data analysis and visualisation using MS Excel, including formulas, pivot tables, slicers, and references.
- Communication & Collaboration: Ability to build rapport, connect across teams, and clearly articulate messages at all levels.
- Stakeholder Management: Strong capability in understanding requirements, managing expectations, and balancing competing priorities.
- Documentation Excellence: Skilled in capturing and presenting information in a range of formats, including:
- User-focused knowledge and guidance (concise, clear, jargon-free)
- Formal processes and procedures
- Stakeholder and executive-level presentations with effective visualisations and commentary
- Adaptability: A quick learner with a strong curiosity and passion for continuous knowledge growth
- Understanding of Workforce Architecture and how it enables enhanced Recruitment, Learning, and Talent Development products and services.
- Knowledge of HSBC HCM systems, including Employee Central (SuccessFactors), HR Direct (ServiceNow), Career Suite (Eightfold/Taleo), and People Insights — or equivalent experience in similar HCM platforms.
- Knowledge and experience of Job Architecture (structures, purpose, and content).
-
SERVICE DESIGNER- Lead Digital · Objetivo principal: · Liderar el diseño de servicios complejos, alineando investigación, negocio, tecnología y operaciones para crear soluciones centradas en el usuario y basadas en evidencia. Supervisa y guía a múltiples equipos, construye prácti ...
Mexico City Metropolitan Areahace 1 día
-
Who are we · Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financia ...
Mexico City Metropolitan Area $650,000 - $1,050,000 (MXN) por añohace 12 horas
-
About the company: · The Functionary has brilliant and passionate people with the energy and ambition to succeed If you are ready to make an immediate impact and you want to work with the best, then The Functionary may be the place for you. The Functionary is a leading provider o ...
Mexico City Metropolitan Area $240,000 - $600,000 (MXN) por añohace 1 día
-
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. · Power ...
Mexico City Metropolitan Areahace 1 día
-
Welcome to the future of cloud networking and security · Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, ...
Mexico City Metropolitan Areahace 1 día
-
About the Opportunity · A confidential company is seeking a Strategic Operations & Partnerships Manager to lead high-impact initiatives, oversee specialized operations, and manage key external and internal relationships. The role focuses on operational efficiency, strategic negot ...
Mexico City Metropolitan Areahace 1 día
-
Role Summary · PwC is seeking experienced Senior Accountants to support the accounting and controllership operations for a leading company in the real estate, mortgage servicing, and lending sector. This role is part of PwC's global Managed Services delivery model and will focus ...
Mexico City Metropolitan Areahace 1 día
-
Being a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Serv ...
Mexico City Metropolitan Area $260,000 - $480,000 (MXN) por añohace 1 día
-
Role Summary · PwC is seeking experienced Accounting Managers to support the accounting and controllership operations for a leading company in the real estate, mortgage servicing, and lending sector. This role is part of PwC's global Managed Services delivery model and will focu ...
Mexico City Metropolitan Areahace 1 día
-
Proposal Manager. This role is ideal for someone with leadership skills, the ability to manage complex relationships, and talent for organizing teams and priorities in dynamic environments. · At PwC, we are looking for someone who has: · Proficiency in English to communicate with ...
Mexico City Metropolitan Areahace 1 día
-
As a Senior Sales Executive you'll be part of a team of self-motivated, high achieving sales professionals helping enterprise business owners grow their businesses. By providing industry-leading solutions, you'll drive some of the most exciting new technology in fintech while adv ...
Mexico City Metropolitan Area $420,000 - $900,000 (MXN) por añohace 1 día
-
Role Overview · You will lead local business development efforts in Mexico to acquire and grow high-potential key buyers on This is a highly execution-focused role combining field sales leadership with hands-on customer acquisition. You will build and manage an external lead pip ...
Mexico City Metropolitan Areahace 4 horas
-
Boost Your Cybersecurity Career with PwC · Are you a passionate professional in Identity and Access Management (IAM) looking to join a global elite team solving the most critical business and data protection challenges? This is your chance · PwC Cyber Managed Services & Advisory ...
Mexico City Metropolitan Areahace 1 día
-
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose ...
Mexico City Metropolitan Areahace 1 día
-
Accounts Receivable (AR) Supervisor · Location: CDMX - 3 days onsite 2 Home office · Seniority: Supervisor · Industry: Marketing (Shared Services) · We are seeking an experienced AR Supervisor to lead one of our client's Accounts Receivable operations, ensuring accuracy, efficien ...
Mexico City Metropolitan Areahace 1 día
-
We are · At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategi ...
Mexico City Metropolitan Areahace 1 día
-
At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. · As a business of Marsh, we work alongside the wo ...
Mexico City Metropolitan Area $180,000 - $360,000 (MXN) por añohace 12 horas
-
Position Summary: · Leads and manages the ship's Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations ...
Mexico City Metropolitan Areahace 1 día
-
ABOUT US · Datacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL's). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions ...
Mexico City Metropolitan Area $900,000 - $1,200,000 (MXN) por añohace 1 día
-
POSITION SUMMARY · In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of ...
Mexico City Metropolitan Areahace 1 día
Workforce Architecture Service Lead - Mexico City Metropolitan Area - HSBC
Descripción
If you're looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you'll be.
We are currently seeking an experienced professional to join our team in the role of
Workforce Architecture Service Lead
Role purpose
The Global Workforce Architecture Service Lead is accountable for owning, managing, and enhancing the Global HR Services for Job Architecture, Position Management, and the emerging Skills service. These services form the foundation of HSBC's Workforce Architecture and are critical enablers of the bank's People Strategies, including recruitment, learning, career planning, workforce planning, and talent development.
The role leads a team to ensure Workforce Architecture products and services are well-governed, consistently applied, continuously improved, and effectively adopted across the organisation.
Principal Accountabilities and Responsibilities
Workforce Architecture Service Ownership
Consultancy & Governance
Process Improvement & Service Enhancement
Requirements
You'll achieve more when you join HSBC
At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued by HSBC Electronic Data Processing (México) Private LTD***
-
lead service designer
confidential- Mexico City Metropolitan Area
-
Senior Java Developer
Fulcrum Digital Inc- Mexico City Metropolitan Area
-
Customer Service Representative
The Functionary- Mexico City Metropolitan Area
-
Gerente de Servicio al Cliente
Pluxee- Mexico City Metropolitan Area
-
Regional Sales Director, Mexico
Cato Networks- Mexico City Metropolitan Area
-
Strategic Operations
confidential- Mexico City Metropolitan Area
-
Financial Services — General Ledger Accounting
PwC Acceleration Centers- Mexico City Metropolitan Area
-
Guest Services Manager
Royal Caribbean Group- Mexico City Metropolitan Area
-
Accountant- General Ledger Accounting Manager
PwC Acceleration Centers- Mexico City Metropolitan Area
-
Proposal Manager
PwC Acceleration Centers- Mexico City Metropolitan Area
-
Senior Sales Executive
Global Payments Inc.- Mexico City Metropolitan Area
-
com-Business Development Manager
Alibaba- Mexico City Metropolitan Area
-
Consultor de Ciberseguridad IAM
PwC Acceleration Centers- Mexico City Metropolitan Area
-
Senior Mobile Developer
INTER-CON SECURITY SYSTEMS, INC.- Mexico City Metropolitan Area
-
Accounts Receivable Manager
Hudson Talent Solutions- Mexico City Metropolitan Area
-
Java Operations Support
Synechron- Mexico City Metropolitan Area
-
Administrative Assistant
Oliver Wyman- Mexico City Metropolitan Area
-
Casino Manager
Royal Caribbean Group- Mexico City Metropolitan Area
-
Sales Development Representative
Datacultr- Mexico City Metropolitan Area
-
Assistant Casino Manager
Royal Caribbean Group- Mexico City Metropolitan Area