Call Center Trainer - Ciudad de México

The Call Center Trainer is responsible for developing, implementing and facilitating training for the Collections department both in person and via Zoom. · Learning and Development role or equivalent · Customer Service and/or Collections role · ...

The Call Center Trainer & Quality Assurance Manager will own the training, development, quality, and retention of our appointment-setting call center team. · As the Trainer & QA Manager you will ensure every Dragon is production-ready confident and equipped to deliver exceptional ...

The Call Center Trainer is responsible for developing and facilitating training for the Collections department. This includes creating training materials and leading interactive learning sessions. The trainer must be able to assess agent performance and provide feedback to improv ...

We are on a mission to impact 1 million immigrants across the U.S. This isn't just a workplace. It's a movement. We don't hire employees, we recruit people with empathy and grit, · people who can inspire action and turn ...

· Detalles: · The primary role is to lead all Call Center and Client Teams new hire and on floor training activities including in house trainer development. Develop, periodically review and implement project-specific and Standard Operating Procedures (SOP) training for new and e ...

The primary role is to lead Call Center and Client Teams new hire and on floor training activities including in house trainer development. · Develop project-specific and Standard Operating Procedures (SOP) training for new and existing Call Center employees. · Plan batches w.r.t ...

We are seeking a Technical Support Field Trainer to join our team in Mexico City. As our Technical Support Field Trainer you will bring experience and knowledge in the elevator and escalator field for KONE and other technologies. · ...

+ Develop the technical support capabilities of our field teams across KONE Mexico by delivering high-quality training sessions and designing and planning training programs in close collaboration with internal stakeholders. + Design and document training programs to ensure that b ...

You'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. · ...

Your potential has a place here with TTEC's award-winning employment experience. As a Learning and Development Trainer working onsite in Mexico City... · ...

The Product Trainer is responsible for developing and delivering dynamic, persuasive, and high‑impact product training programs for Geely Mexico's sales network. · The mission is to transform sales consultants into passionate product experts who can confidently communicate Geely' ...

· Job Overview: · We are seeking a meticulous and objective Quality Assurance Agent to evaluate our sales process by thoroughly reviewing lost opportunities. The ideal candidate will analyze each case to determine whether it was properly qualified or disqualified, ensuring accur ...

At UL, customers are core. As a Senior Customer Service Coach & Trainer you will provide guidance to customer service agents and help improve agent performance. · Provide guidance and support to agents via Teams channels. · Liaise with team leaders and managers to conduct on-the- ...

We are seeking an experienced BPO Trainer to support inbound operations.This role requires a strong background in training within a BPO environment, with solid understanding of inbound accounts and learning methodologies. · ...

We are seeking an experienced BPO Trainer to support inbound operations. · This role requires a strong background in training within a BPO environment, with solid understanding of inbound accounts and learning methodologies. · ...

We are seeking an experienced BPO Trainer to support inbound operations.This role requires a strong background in training within a BPO environment, · with solid understanding of inbound accounts and learning methodologies. · Deliver classroom and/or virtual training for inbound ...

As a Senior Customer Service Coach & Trainer at UL Solutions you will be responsible for providing guidance to Customer Service agents helping improve agent performance and enhancing customer experience quality. · ...

We are seeking a Quality Assurance (QA) Program Manager to set up the quality strategy and execution framework for our Service and Support Center Team (SSC). The ideal candidate will have experience in quality assurance coaching and training, analytical problem-solving skills, · ...

We are searching for a highly motivated Quality Analyst & Trainer to join our team. · This position is responsible for supporting HealthProof Appeals and Grievances Department by assisting leaders in regulatory and client reporting, audit monitoring, and maintenance of regulatory ...

As a Training Manager - Learning and Development working on-site in Mexico City, you'll be a part of bringing humanity to business. · ...