- Monitor and respond quickly to incoming incidents and service requests in the Help Desk system adhering to SLA metrics.
- Perform remote troubleshooting when needed to resolve incidents and service requests from the Help Desk system.
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The Help Desk Technician I is part of a global team that is responsible for first level support to all our customers. · Be present and available during assigned Help Desk shiftsMaintain and update open incidents and service requests to ensure a timely resolution, escalating to le ...
La Paz, Baja California Surhace 1 mes
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The Help Desk Technician I is part of a global team that is responsible for first level support to all our customers. · The candidate must be able to adapt to a constantly changing, fast-paced environment. · Be present and available during assigned Help Desk shifts · Maintain and ...
La Pazhace 1 mes
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The Help Desk Technician I is part of a global team that is responsible for first level support to all our customers. · Be present and available during assigned Help Desk shifts · Monitor and respond quickly to incoming incidents and service requests in the Help Desk system adher ...
La Paz, B.C.S.hace 1 mes
Help Desk Technician - La Paz - LeadVenture
Descripción
Description
The Help Desk Technician I is part of LeadVenture's global team responsible for first-level support to all customers.
Key Responsibilities:
This role requires strong communication, organizational skills, adaptability in a fast-paced environment, and ability to function within a help desk system workflow.
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Help Desk Technician
Solo para miembros registrados La Paz, Baja California Sur
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Help Desk Technician
Solo para miembros registrados La Paz
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Help Desk Technician
Solo para miembros registrados La Paz, B.C.S.