Coordinador Logística Bebidas y Customer Service - Miguel Hidalgo, México - PepsiCo

PepsiCo

Empresa verificada

Miguel Hidalgo, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Responsibilities

Are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment? if so, your future is at PepsiCo.

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world.

PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY'S , DORITOS , CHEETOS , GATORADE , PEPSI , QUAKER and more.

PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+).

pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture.

No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit.

At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes.

We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice.

At PepsiCo we create a Space to be y( )u.

Currently we are looking for our next:

Coordinador Logística Bebidas y Customer Service LATAM

Which is the main objective of this role?

Coordinate the beverages distribution from Plant to customers across LATAM and Caribbean Islands providing a world class customer service measured in an annual survey.
Establish the correct communication within internal and external contacts considering the different languages, time zones and cultures.
Manage all cutomer ́s purchase orders, including the following points:
Coordinate inland and ocean freights when needed.
Manage possible add / cuts with customers and suppliers.
Billing process.
Shipments follow up with customers and freight forwarders.
Ensure that correct information is declared in customs and exports documents are created.
Anticipate any possible delays or scenarios that may represent an operational risk.
Prioritize and execute tasks in a timely manner.
Follow up customer's claims when product and/or delivery doesn't meet their expectations.
Ensure and support the correct execution of new Import/Export LATAM Beverages projects.
SOX compliance and Sugar Rebate program support.
Maintain KPI's 97% on time delivery, on time load & on time fill rate and process efficiency in less than 2 days.
Support Franchise team to reach sales target.
Develop new strategies to improve I/E LAB performance.
I&E recorded sales MMD

What will you be doing?

Timely order processing while coordinating and execution of Logistics process inland ocean for customers. While maintaining KPI ́s 96% on time delivery, on time loan & on time fill rate.
Guarantee correct logistics process for new import/export LATAM Beverages projects and ensuring high quality delivery.
Work with LD&T Coordinator on enabling and executing lang term strategies in collaboration with franchise teams (Incoterm negotiations, capacity improvements, claims policies, system updates).
Support Franchise team reaching sales targets.
Deliver excellent customer service.
Work with the SSC Finance Control team to ensure financial month closing and accrual supervision and alignment of the business.

Qualifications

Who are we looking for?

Bachelor Degree International Business & Commerce / Industrial Engineering
English proficiency.
SAP previous knowledge / Order management experience.
Computer proficiency in MS Office.
Previous experience on Customer Service and Supply Chain.
Problem resolution
Strategic Planning.

Experience in Logistics

Import / Export processes

What can you expect from us?

Competitive compensation
A flexible work environment that promotes a healthy balance between personal and professional life
A dynamic and inclusive culture
A supportive team that will foster your professional growth and development
Opportunity to work with relevant projects worldwide
Opportunity to give back to the community with our volunteer programs

**Thank you so much for considering PepsiCo to start or continue your career