Descripción

Position:

Job Description:

A Fortune 109 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics.

What You'll Be Doing:

• Manages team, resources, and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs.

• Develops and implements service and team strategy plans and goals in collaboration with other teams/customers.

• Talent development, coaching & training of team.

• Review business performance metrics, provides governance and resolution support.

• Implement and drive documentation and reporting of key metrics and results.

What We Are Looking For:

• Typically requires a minimum of 8 years of related experience with a 4-year degree; or 6 years and an advanced degree; or equivalent experience.

• Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s).

• Is accountable for the performance and results of a team within own discipline or function.

• Adapts departmental plans and priorities to address resource and operational challenges.

• Decisions are guided by policies, procedures, and business plan; receives guidance from senior manager.

• Provides technical guidance to employees, colleagues and/or customers.

• Accountable for results of a small team.

• Exercises limited management authority; sets employee performance objectives, conducts performance reviews and recommends pay actions.

• Defines team operating standards and ensures essential procedures are followed based on knowledge of own discipline.

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package:

• 30 days of Christmas bonus

• 40% vacation premium

• 12 vacation days plus 2 floating days

• Vision and Dental Assistance

• Life Insurance

• Healthcare Insurance

• 10% Food/Pantry Vouchers

• Restaurant Vouchers

• 13% Savings Fund

• Growth Opportunities, and more

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Annual Hiring Range/Hourly Rate:

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

Time Type:

Job Category:

EEO Statement:

Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)