Survey Manager - Ciudad de México - YouGov

YouGov

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Company Description

YouGov is an international research data and analytics group.
We help the world's most recognised brands, media owners and agencies to plan, activate and track better marketing activities.

As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years.

Creating the richest and most complete understanding of your customers' complex lives. We call it living data.
We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do.
Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year.

That's why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world.

Imagine if you could know what 17 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That's why we're different.

Rather than commissioned research that's already out-of-date by the time it reaches someone's inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know.
YouGov. Living Consumer Intelligence.

The Culture
Diversity and inclusion are fundamental to YouGov.

We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research.

We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do.

None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law.

All employment decisions are made on the basis of occupational qualifications, merit, and business need.

Job Description:

As a Survey Manager in the Survey Management Service Team, you will play a key role in the delivery of research projects, as the linchpin between the client facing teams and the operational teams, ensuring surveys run smoothly throughout the project lifecycle.

What will I be delivering?

As part of this role you will:

Support the Direct support service team with Research queries / enquires that come through intercom
Attend the kickoff calls with Researchers to go through project details (once signed off by the client)
You will be the interface between Operations and Client Services project managing the complete lifecycle of the project
Scripting basicmedium complexity surveys in our inhouse software
Liaise with the scripting department for support with more complex surveys
Be responsible for logging and updating milestones through our Ops Request tool
Liaise with the Operations team for populating / updating chart decks for trackers
Format tables and check Crunch Links to be sent to clients
Liaise with the Quality Team to provide feedback to Researchers

What's in it for me?

This is an opportunity to be part of a brand-new team at YouGov, which will further improve the efficiency and profitability of our research projects, whilst maintaining high quality standards.

You will be involved in every stage of the project lifecycle and workflow, so will get exposure to many different departments at YouGov.

Qualifications:

What do I need to bring with me?

Highly organised
As you will be involved in every part of the project lifecycle, it is vital that you can multitask
Communications skills you will be responsible for project managing all parts of the research lifecycle. You will therefore be communicating and interacting with many areas of the business (your internal clients)
Fluent spoken and written English

Demonstrated knowledge and experience