Back Office Delivery Operations Manager - Ciudad de México - Stori Card - MX

Stori Card - MX

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

About Stori

Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers.

Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia.

We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

Stori is one of the top-funded startups in the region with US$250 million raised to date.

We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico's Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.

Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia.

The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build.

Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.

The Role**
You will

Ensure the team execution to accomplish the business goals
Maintain and improve relationships with suppliers, reaching negotiations to improve area indicators
Measure drivers' performance, discipline and customer experience service
Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in daytoday operations

Requirements:

Experience:

Bachelor Degree in Logistics or related to the field
Experienced in the last mile industry at least 3 years or in the delivery area as the main Operations owner.
Demonstrated people managing for at least 2 year.
Demonstrated experience to effectively manage workload and meet deadlines.
Experience working with suppliers such as DHL, Estafeta, 99 minutos, Fedex, Redpack or others
Required experience working with vendors invoices, invoice tools, purchase orders, or any other topic related to the invoicing processes

Skills and attitudes:

Demonstrated strong analytical skills with strong attention to detail
Full understanding of the KPIs and OKRs within an Operations Teams
Very oriented to problemsolving within the Team assigned, supporting areas or any external vendors
English and Spanish speaker: business conversation.
Demonstrated effective decision making in the midst of change in responsibilities, work processes, timeframes, performance expectations, organizational culture or work environment
Ability to negotiate with positive interpersonal relationships
Be able to keep a healthy environment within the organization and the teams accross the Operations supporting areas
Have the ability to multitask when is required based on the Operations needs or under pressure
Understanding how the financials may work for the organization and how the Operations teams impact.
A high understanding of the companies cultures to orient or focus results towards those pillars or behaviours, be a role model

Bonus: