Bilingual Help Desk - Monterrey, México - Neoris
Descripción
Bilingual Help Desk:
Date:
Nov 29, 2023
Location:
MONTERREY, MX
Company:
NEORIS
We are
NEORIS **As a digital accelerator we help companies step into the future Currently we are looking for a Bilingual Help Desk.
Requirements:
- Responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open tickets, escalating when appropriate, and sharing insights and information to fellow team members.
- As a Product Support Technician, you will actively listen to and enable end users with solutions to common problems. In addition, you will be responsible for call documentation and escalation as necessary.
- High english level.
- Rotating schedule between Monday and Sunday, 2 to 10 pm EST.
We Offer:
- Professional growth
- Dynamic work environment
- Attractive benefit plan
- Benefits of law and superiors
- Development opportunities
Más ofertas de trabajo de Neoris
-
Ot Cybersecurity Lead
Monterrey, México - hace 2 semanas
-
Desarrollador Sharepoint-Mty
Xico, México - hace 1 día
-
Soporte Rapidresponseteam Activetrac
Monterrey, México - hace 5 días
-
Desarrollador Java Spring Boot
Xico, México - hace 1 semana
-
Frontend Angular Developer-Mty
Monterrey, México - hace 1 semana
-
Power Automate RPADeveloper
Monterrey, México - hace 2 semanas