Remote - Maintenance Coordinator - Guadalajara, México - BetterWho

BetterWho

Empresa verificada

Guadalajara, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

We are looking for a trustworthy maintenance coordinator to take charge of all incoming maintenance requests. To be successful, you should demonstrate excellent organizational skills and be able to think on your feet.

Responsibilities:

Manage work order flow from creation to completion
Manage software as required to support work order flow
Assist Tenants in troubleshooting everyday maintenance items such as stuck garbage disposals or tripped electrical/GFCI breakers
Researching maintenance history of properties to best address maintenance issues, identify prior work completed,
Check if the warranty is in place for work or appliances.
Assign work order to fit vendor best
Secure and approve work estimates as required
Verify invoice accuracy and submit to accounting for payment and closing out of work order
Collaborates with team members for updates and workflow transition handoffs
Regularly communicate with Property owners and Tenants regarding the Work Orders

Requirements:

2+ years of experience in similar positions
Great troubleshooting experience: understands how to walk customers through an issue to understand the problem truly
1+ Years using Appfolio Management Software is a plus
Strong attention to detail.
Repair work experience preferred.

What do we offer?