PSA Product Engineer - Ciudad de México
hace 1 mes
Job Summary
We welcome all makers forward thinkers and problem solvers who are looking for a place to do their best work.Job DescriptionWe are looking for an experienced collaborative PSA Product Engineer with hands-on experience specializing in Salesforce Certinia Professional Services Automation applications.
This important role is focused on optimizing enhancing our primary business systems to support organizational goals guide business growth.You will lead requirement refinement sessions translate requirements into detailed functional specifications user stories acceptance criteria design scalable solutions within Salesforce Certinia PSA meet requirements using declarative programmatic options lead workshops working sessions translate goals applicable Agentforce strategies future-state workflows data-driven automation roadmaps administer configure Salesforce Certinia PSA manage users profiles roles permissions custom objects fields page layouts workflows validation rules approval processes provide expert-level guidance troubleshooting resolution complex issues ensure minimal disruption business operations stay current releases new features best practices make recommendations adoption design integration between Certinia other critical enterprise systems including HR IAM platforms create comprehensive integration documents detailing data mapping transformation rules API specifications error handling processes collaborate development integration teams ensure seamless flow functionality connected systems participate SAFe Agile ceremonies PI Planning Sprint Planning Daily Stand-ups Sprint Reviews Retrospectives collaborate Product Owners Scrum Masters development teams QA testers partners ensure agreement delivery features enhancements advocate collaborative team environment share knowledge mentor junior team members use written verbal presentation communicate audiences levels organization clarity understanding complex system functionalities project updates manage backlog requests enhancements projects related Salesforce Certinia PA facilitate user acceptance testing UAT provide training support end-users
Descripción del trabajo
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