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- Making outbound calls regarding collections and payment process
- Following up on incidents from the time it is reported until successful closure document ticket status and follow up
- Registering all cases, inquiries, and calls in the tracking tool
- Previous experience in Customer Service
- Advanced English proficiency to communicate fluently on emails and calls
- Schedule availability
- Problem-solving attitude as a team player
Process Associate- Customer Service- Cd. Juarez, Mexico - Juárez - Genpact
Descripción
Genpact is a global professional services and solutions firm delivering outcomes that shape the future.
About Us
We are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Poered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
About the Role
We are inviting applications for the role of Process Associate, Customer Service.
This position involves making calls to different service providers in the United States to process payments on behalf of customers.
Responsibilities
Qualifications
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Regional Sales Engineer: Northern Mexico-Ciudad Juarez
XCCELERA- Ciudad Juárez
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Sr. Operations Controller
Adient plc- Ciudad Juárez
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Sr Advanced Process Engineer
Honeywell International Inc.- Ciudad Juárez
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Regional Sales Engineer: Northern Mexico
XCCELERA- Ciudad Juárez
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Exp Quality Eng Technician
Honeywell International Inc.- Ciudad Juárez
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Quality Director
Michael Page México- Ciudad Juárez
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Sr Advanced Automation Engr
Honeywell International Inc.- Ciudad Juárez
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Sr ISC OPs Manager
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SAP Analyst
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Controller Assistant
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Arrow Electronics- Ciudad Juárez
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Superintendente de Materiales Sr
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Transportation Specialist II
Arrow Electronics- Ciudad Juárez
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Engineer II Manufacturing
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Profesor/a particular para carreras de ingeniería en Juárez
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Desarrollador Fullstack
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