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- Supporting the consulting and sales teams
- Configuring and Implementing DNA Core Processing Functionality
- Documenting client and internal discussions and decisions
- Executing specific duties and groups of work as assigned
- Managing/resolving a fixed percentage of Service cases while preparing and escalating others to higher levels within the team
- Testing new features and functionality of the DNA product suite
- Engaging with clients and evaluate readiness for conversion
- Ensuring client satisfaction
- Assisting the client to define proper institution parameter and system settings
- Diagnosing and recommending solutions to issues.
- Responsible for assisting clients in writing business specs for custom processes.
- Responsible to assist client in testing any applicable custom code.
- Ability to travel up to 60%, within US or Canada. May include weekends and holidays.
- 1+ years DNA Core system experience OR
- 5+ Years in subject area of expertise within the financial industry or other Core implementation experience
It Dna Financials Operations Consultant - México - Northware Sa De Cv
Descripción
As an Implementation Consultant, you can look forward to:Sueldo según aptitudes, experiencia y nivel de inglés (posición semisenior)
Prestaciones de ley
Seguro de vida
Vales de despensa