Conciliador/a de Recuperación - Monterrey, México - CPKC

Descripción

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit to learn about the CPKC advantage, our purpose and culture.

Description

To join a high-performing team in the delivery of top quality work through initiative and action by capturing, analyzing, and progressing CPKC's asset use (demurrage) & other supplemental (operational services outside of our freight service offering) invoicing to ensure accurate assessments while protecting CPKC's financial integrity through collection efforts.

Accountabilities

• Review & analyze incoming inventory events (i.e. asset use/demurrage, special requests, switching, etc.) to progress with accurate and timely supplemental invoicing
• Drill into root cause and resolve complex inventory and financial issues
• Work with stakeholders in Finance, Asset Management, Information Systems, Sales, Operations and External Stakeholders to resolve inventory/process issues that impact complete and accurate supplemental invoicing
• Provide timely resolution of customer disputes
• Lead continuous process improvements to reduce manual invoicing requirements
• Audit process compliance & financial accuracy as it relates to supplemental capture
• Perform account reviews and reconciliations to ensure timely payment of supplemental invoicing
• Respond to customer invoice inquiries and lead collaborative sessions to resolve issues
• Provide detailed and accurate reporting, with value-added analysis, to Senior Leadership

Ideal Candidate Qualifications

Required

• Bachelor's degree from an accredited university or college, preferably in a job-related major field of study
• Minimum two (2) years of relevant professional experience, or equivalent combination of education and experience
• Railway knowledge, specifically in demurrage and supplemental charges, is considered an asset
• Post-secondary in Commerce, or equivalent, with 3-5 years of relevant work experience is considered an asset
• Proficient use of SAP, Excel and Microsoft office
• Ability to take initiative, apply judgement, innovation, teambuilding and influencing skills
• Demonstrated ability to communicate and work collaboratively with internal and external stakeholders
• Demonstrated attention to detail, drive and results orientated; strong analytical and problem-solving skills
• Excellent organizational and time management skills
• Demonstrated ability to apply knowledge of rail operations, work procedures and computer systems to support the accuracy of supplemental assessments and collections is considered an asset
• Exemplifies CPKC Values and Foundations
• Bilingual in English an asset

We Offer

• Complete health and welfare benefits package
• Competitive salary
• Incentive plan
• Vacation plan

Additional Information

CPKC reaffirm our declaration of commitment to labor equality and non-discrimination by explicitly declaring the prohibition of requesting medical test of non-pregnancy and HIV as requirements for employment.

Through the previous statement, it is allowed to be known to our internal and external applicants through our publications of vacant positions, providing an inclusive environment for all applicants, however, in critical roles that involve security for our environment, specific tests may be taken for some positions, which is established by the government, we compromise to guarantee a safe and secure environment with zero tolerance for discrimination, aligned with our principles of labor equality and non-discrimination.

EEO Statement

We value a culturally diverse workforce and are proud to be an equal opportunity employer while providing reasonable accommodations for all employees. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other legally protected basis, in accordance with applicable law. The talent selection process for vacant positions at Kansas City Southern de México, S.A. de C.V. (KSCM) is governed by the principles established in its Labor Equality and Non-Discrimination Policy, in accordance with the provisions of section III of Article 1 of the Federal Law to Prevent and Eliminate Discrimination (LFPED), and applies to applicants internal and / or external alike. In addition, KCSM does not request clinical tests and / or desk tests from applicants as part of the decision-making process during selection.

Company Overview

In 1887, Arthur Stilwell constructed a north-south railroad while others were heading east and west, setting the tone for a century-old legacy of outstanding vision; entrepreneurial spirit; resilience in the face of adversity; and, willingness to challenge conventional wisdom. Building on that legacy, our culture is further defined by a new vision for the future and a core set of values - Safety, Customer Focus, Communication, Teamwork, Initiative & Innovation, and Diversity & Civility. We believe that the way we do business is as important as the business we do.

In addition to a culture that allows employees to thrive, we encourage resourcefulness with an award, recognizing employees who see a problem (or opportunity), find a solution, and use whatever authority and resources are available to get a job done well - accomplishing what was previously thought could not be done. If you want to do work that is creative and strategic, be heard, grow professionally, be valued by your employer, and know that you are making an important contribution to an essential industry, a global supply chain, and the larger economy, Kansas City Southern may be the place for you.