- Understanding of Aftermarket Retail business model and acting within the business process guidance on review and approval for commercial actions.
- Designing and assisting dealers on Marketing and Digital Strategy; supporting the rollout of new products.
- Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
- Presenting products or services for stakeholders, answering any customer questions, and addressing their needs.
- Customer Focus : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Industry Knowledge : Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
- Decision Making and Critical Thinking : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Relationship Management : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Education: Bachelor's degree
- Experience: 3 years in construction industry. Experience in sales & marketing areas. Experience in the markets/ industry he/she would be serving.
- Knowledge: Retail and Digital Channels
- Language: Advanced English and Spanish
Retail Aftermarket Sales Representative - Mexico City, México - Caterpillar
Descripción
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About the Role
Manages dealers' relationships to market company products and services and assists in the development of dealer sales capability.
As a Retail Aftermarket Sales Representative, you can expect to:
What You Have
What is Required