- Proactively engages with and reaches out to customer technical decision makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape and key priorities to support customer's digital transformation.
- Run data workshops to build plans for implementing solutions which align to customer business goals and technical environments.
- Drives pilots, proof of concept (POC), and value (, optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact.
- Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions
- Identifies, escalates, and works to resolve technical blockers (, changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate party.
- Proactively engages product and support teams (, engineering) to remediate blockers by conveying impact.
- Leverage best practices to guide customer strategy and future growth for Insider by cultivating customer affinity with Insider solutions that drive impact for the customer.
- Bachelor's Degree in Computer Science or related field
- Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications.
- Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts.
- Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects.
- Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
- Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies.
- You have strong product command and technical domain knowledge of one or more of the following: SaaS, Marketing, Mobile Applications, APIs or Programming.
- a chance to work in an international, diverse, and inclusive environment,
- "Tech Talks" with famous and groundbreaking people from the software world,
- to be part of an industry that's shaping the future of customer experiences.
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Solutions Architect - Mexico City, México - Insider
Descripción
Job Description
What we expect from you?
While we are conquering the world, we are offering you;