Technical Writer II - Juárez

Location: · Monterey NL. / Hybrid · Kohler Mexico Technical Center (MTC) Opportunity · BASIC FUNCTION · Responsible for the project management, scope consultation, and execution of technical communication requirements for kitchen and bath products – media of deliverables to inclu ...

Descripción del trabajo

Location:
Monterey NL. / Hybrid

Kohler Mexico Technical Center (MTC) Opportunity


BASIC FUNCTION

Responsible for the project management, scope consultation, and execution of technical communication requirements for kitchen and bath products – media of deliverables to include publications, labels and packaging, and animations.

Specific Responsibilities

Exhibits strong project leadership in the planning, scheduling, organizing, and team implementation of TechComm deliverables; communicates and negotiates to appropriately apportion time and other resources.

Serves as the primary TechComm representative to product development teams for technical content and literature requirements for assigned projects.
Understands regional and business requirements and determines project scope of Technical Communication deliverables; owns the deliverable timing and execution.

Has initial development and quality responsibility for technical product literature as assigned – covering product information, installation, use, and/or servicing.

Represents department in matters of technical content and usability of publications. Recommends and supports maintenance of technical communication requirements, standards, and processes for all publication products.
Contributes to the advancement of Technical Communication discipline/processes and strategic project execution.
Solicits from and contributes to profession through external activities.
Other responsibilities and tasks as assigned.


RELATIONSHIPS AND CONTACTS

Organization Relationships:
Has continuous contact with Technical Communications and Engineering Services staff.
Has frequent contact with New Product and Current Product Development teams.
Has frequent contact with Faucets and Fixtures Marketing and Communications.
Has occasional contact with Customer Service.

Has occasional contact with International Marketing, product development teams from other Kohler businesses, and other Kohler business Technical Publications Departments.

External Business Relationships:
Has occasional contact with external vendors.
Has occasional contact with end-use customers of product support documentation.
Has occasional contact with technical writing and illustration software organizations.

SOFTWARE/SYSTEMS

Candidate will use Astoria CMS, Oxygen, InDesign, Windchill, SAP, MS Project Online, MS Teams and Office daily. Preference to candidates with this software experience.

Required


EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor's degree in English, Technical Communications, or other technical discipline along with strong technical writing background
At least 2 years of technical writing experience for product and/or software
Computer aptitude and demonstrated writing proficiency. Typing skills are essential for productivity
Demonstrated visualization skills – the ability to translate between two- and three-dimensional data views
Familiarity with tagged language authoring (HTML, XML)
Working proficiency with database use and excel spreadsheets
Self-motivated with the ability to manage multiple projects
Proven cross-functional, interpersonal communication skills
Proficiency in managing complex projects and ability to adapt to changing priorities

Preferred

At least 4+ years of technical writing experience for product and/or software
At least 2 years of experience in plumbing product installation, design, or documentation preferred, but will substitute similar experience in a related technical/manufacturing field
Experience authoring within a tagged language
Authoring experience in XML/DITA
Experience authoring for reuse in a CMS environment
Mechanical aptitude, diagnostic skills, and ability to read drawings
Familiar with CAD or Pro/E, Creo, Adobe Illustrator, or Arbortext IsoDraw
Experience authoring with Adobe InDesign.
Working knowledge of SAP

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