Na & Las Reverse Logistics Professional - Federal, México - Lenovo

Lenovo

Empresa verificada

Federal, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

General Information:

Req #
WD Career area:

Supply Chain

Country/Region:
Mexico
State:
Distrito Federal
City:
Mexico D

F- Date:

Tuesday, April 16, 2024
Working time:
Full-time

Additional Locations:

Mexico

Distrito Federal
Mexico D

.F.

Why Work at Lenovo:

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets.

Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

Description and Requirements:

Lenovo, a member of the Fortune Global 500, is the fastest growing technology company on the planet, with growth outpacing our competition quarter after quarter and we are growing

The Lenovo Reverse Logistics Professional role is a critical member of the Lenovo Services & Reverse Operation.

The Lenovo NA & LAS Reverse Logistics Professional role is responsible for managing reverse logistics and reverse DC operations as well as coordinating with the local 3PL to ensure defective parts process flow through the reverse operations throughout the North America and Latin America region.

Reverse logistics knowledge and strong written and verbal communication skills are required.

Responsibilities will include but not be limited to the following:

Monitoring and managing performance of the 3PLs to ensure they are meeting Reverse KPIs
Monitoring the system discrepancy and error messages for reverse movements and take actions to correct discrepancies
Monitoring and managing performance of repair vendors to ensure TAT and Yield are achieved
Providing resolutions to 3PL for part disposition within the reverse daily operations
Communicating directly with vendors to resolve delays in RMA submission, OOB, and part delivery to ODMs and 3PL
Managing vendor credit note processing/booking through the Finance team
Providing CSP/GP reverse reporting, tracking, and ARROW to internal customers for part status update and parts flow
Managing defective inbound follow up and resolution
W2W processing and data analysis
OOW/CID Repair billing validations/approvals for payment
Daily/Weekly interlocks with the 3PL Reverse Team and Management to present/review Reverse Operations Scorecard
Working with the 3PL to ensure vendor accuracy for repair/credit
Working on system implementation, process alignment, and reverse parts workflow from E
Provide focal/support for new reverse related projects
Responsible for overall execution of scrap process and follow up
Managing the scrap process throughout the Americas region

Position Requirements:

Bachelor degree or above
35 years working experience on supply chain reverse operations or related positions.
Outstanding analytical capabilities and familiarity with excel & PPT, SAP, Power BI experience is preferred
Excellent communication skillsFluent Spanish speaking, Advanced English speaking
Ability to work cross functionally in an international environment
Detail orientated

Additional Locations:

Mexico