Procurement Operations - Ciudad de México - SoftwareOne

SoftwareOne

Empresa verificada

Ciudad de México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Job Function:

Software & Cloud Marketplace Delivery Why SoftwareONE?:

The role:

The Associate Modern Operations GSDC Mexico will in his role assist SoftwareOne's Local Operations and Sales Teams with creating and maintaining contracts, providing data from the Microsoft site that can be used for new opportunities, process orders and submit requests to the Microsoft Regional Operations Centers.

The team will be the gateway between SoftwareONE's subsidiaries and the Microsoft ROCs.

The Operations Specialist will work in a team that is involved in a wide variety of tasks that will help grow the business and focus on efficiency, accuracy and speed of processing.

The focus is global, with direct reporting to the Operations Team Leader at GSDC and close collaboration with the Global Service Owner.

The Operations Specialists Team is one of the growing units in SoftwareOne's Global Service Delivery Center and currently looking for motivated and experienced employees to take the next step in its development as operational backbone for SoftwareOne's strategy and vision towards Software Portfolio Management.

Escalation Management & root cause analysis skill.
Good customer interaction experience.
Assist the local subsidiaries with the setup of new agreements through the Microsoft eAgreements tool
Follow up on signing and activating of new agreements
Mirroring of newly activated Contracts in our ERP system
Data Management to reflect actual performance and price levels
Order creating and submission through the Microsoft Order tools
Following up on open orders, reconciliations of license reservations
Assist with changes on the customer portal
Clean up and standardization of contract cards across the region, according to program rules and status
Download of data that will enable the business to analyze performance and act on opportunities
Assist in the sharing of the above data on the regional SharePoint Portals
Preparation and submission of contract related paperwork to the different ROCs

What we need to see from you:

Minimum Requirements

Excellent communication, organization, multitasking, and time management skills
Excellent Excel Skills including use of pivot tables
Solid problem solving, consultative and research skills
Bachelor's degree.
Microsoft licensing knowledge & certification is a plus.
Excellent English written & verbal Skills
12 years professional experience in software industry, procurement or related
Must be a team player and able to work with and through others

Benefits at SWO:

A unique culture with lived corporate values for an appreciative and supportive working atmosphere.
Latest technologies for our customers and colleagues.
Employee Recognitions Programs.
A variety of training and development opportunities.
A worklife balance.
Vacations.
Employee Referral Bonus Program.
Multicultural team's interaction.
Giving back to society

- employee initiatives.

ONE TREE PLANTED > one tree for each hiring globally.
Corporate events/ team buildings.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

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