Assoc Clin Sys Support Spec - Ciudad de México - Thermo Fisher Scientific

Thermo Fisher Scientific

Empresa verificada

Ciudad de México

hace 5 días

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Clinical Systems Support Specialist for Mexico City, Mexico

PPD's mission is to improve health. It starts as an idea to cure. It becomes a life saved. All in-between, it's you We know that meaningful results not only require the right approach, but also the right people. We invite you to re-imagine health promoting protocols with us, working alongside our talented, bright and energetic teams.

To be successful you will have experience in an IT support centre environment and you would be able to demonstrate strong verbal and written communication skills in English.

You should have customer oriented approach and possess excellent organizational skills and multitasking abilities.

Job responsibilities:

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Providing technical support to Investigator Site staff, Sponsor users and PPD's Clinical Development teams;
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Performing administrative tasks such providing system accesses and granting corresponding privileges
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Working closely with life-science organizations personnel (doctors, nurses, clinical trial associates and etc.)
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Partnering with other departments within PPD's IT division and operational departments to provide system resolutions.
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Basic knowledge of Medidata Rave software will be considered as an advantage but not mandatory:

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Experience with Microsoft Office suite including MS Outlook, Word, Excel, and Power Point
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Excellent verbal and written communication skills in English:

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Outstanding customer service skills are required:

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Excellent organizational and multitasking abilities:

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Flexibility to work on shifts:

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Interest and motivation to develop in the field of healthcare information technology and system support

Interest and motivation to develop in the field of healthcare information technology and system support

At PPD we hire the best, develop ourselves and each other, and recognise the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore at PPD you will benefit from an award-winning learning and development programme, ensuring you reach your potential.

As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD truly value a work-life balance. We've grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organisation but with a local feel.

ThermoFischer Scientitic's 4i Values:

**_ Integrity - Innovation - Intensity - Involvement_