Application Support Engineer, Trilogy (Remote) - 60,000/year USD - Aguascalientes City

Customer support is buckling under mounting complexity even as expectations continue to rise. · ...

+Job summary · As a Technical Support Engineer at Trilogy you will combine human technical expertise with AI capabilities to provide superior customer support. Investigate complex escalations that AI systems cannot fully address. · Apply specialized human judgment to bridge capab ...

The support industry faces mounting complexity even as customer expectations continue to rise. · We are bridging that divide through a distinct approach: AI-enhanced “cyborg” agents who combine sophisticated troubleshooting expertise with product knowledge and agentic AI capabili ...

Job summary · As Technical Support Engineer at Trilogy you refine correct guide tooling each resolution strengthens automation layer every root cause investigation becomes repeatable framework every unusual scenario you decode enhances platform thousands future interactions.This ...

We are bridging the divide between customer expectations and what organizations currently deliver through AI-enhanced “cyborg” agents who combine sophisticated troubleshooting skills with product knowledge and agentic AI capabilities. · This position involves direct problem solvi ...

+ Job summary · Customer expectations in the support industry continue to rise even as complexity increases. · + Combine technical human expertise and AI capabilities to provide exceptional customer support · , concentrating on complex issues that AI cannot yet fully address. · ...

+Job summary · Customer expectations are rising sharply while the support industry grapples with mounting complexity. · +Must be located in North or South America · Minimum of 3 total years of experience in a technical customer support role · +Combine technical human judgment and ...

We are looking for an Application Support Engineer to join our team.The role demands hands-on technical problem-solving at the production level. · You will investigate unclear failures spanning networks, databases, cloud infrastructure and enterprise applications; use AI to form ...

+The support sector faces mounting complexity even as customer demands escalate. · We're bridging that divide through an alternative approach: AI-enhanced 'cyborg' agents who combine extensive troubleshooting expertise with product knowledge and agentic AI. · This position demand ...

We're building AI-enhanced cyborg specialists: professionals who combine advanced technical diagnostics with product knowledge and agentic AI capabilities. · This represents a rare chance to develop AI proficiency without processing routine tickets daily.If you enjoy unconvention ...

+You thrive on challenging problems and enjoy lateral thinking when solutions aren't apparent.In this position, you determine which technical challenges merit human analysis and how to transform today's most difficult tickets into tomorrow's automated solutions. · + · +* Combine ...

We are looking for a skilled Application Support Engineer to join our team. As an Application Support Engineer, you will be responsible for resolving complex customer issues through the use of AI-enhanced tools and human judgment. · The ideal candidate will have a strong backgrou ...

This is the intersection of expert troubleshooting, human judgment, and AI coordination—delivering rapid resolutions now while building cumulative intelligence for the future. · ...

+Job summary · The support landscape is collapsing under mounting complexity while customer demands continue to rise. · + · Qualifications · Must be located in North or South America · Minimum 3 years of total experience in a technical customer support capacity · Fundamental codi ...

We are looking for an Application Support Engineer to join our team. In this role, you will investigate sophisticated tickets escalated from AI systems, deploy human expertise in areas where AI capabilities remain limited, and subsequently enhance the AI system to narrow that gap ...

We're bridging a chasm between what customers expect and what current support models deliver by using AI-augmented 'cyborg' agents. · You will train, refine, and guide these tools to strengthen our automation layer, · each fix becoming a repeatable playbook for thousands of futur ...

The support sector faces mounting complexity as customer demands continue to rise. · Today's customers anticipate instant, AI-driven responses, · yet most companies remain stuck in pilot phases, · unable to convert AI initiatives into tangible results. · ...

As a Senior Full Stack Engineer at AgileEngine, you will play a critical role in shaping a cloud-based platform that is redefining how life insurance products are built, delivered, and experienced digitally. · ...

We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. · ...

We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. If you're looking for a place to grow, make an impact, and work with people who care. · ...