Intern - Monterrey, México - Uber Freight
Descripción
Supports functions in the day-to-day aspects of booking, shipping, tracking, on both import and export shipments.- Timely tracking of shipments to exceed customer ontime pickup and delivery expectations; proactive alternatives to prevent service failures.
- Customer Relationship
- Consistent and professional communications; effective, prompt, and courteous communications with respect to operations, when needed to.
- Carrier Relationship
- Productive carrier relationship, maintenance, and identification of difficult situations to notify to Capacity Specialist and / or Team Leader.
- Bring support to achieve Internal Department Goals.
- Operating Metrics
- Ensure all documents / references required by customer billing, are properly recorded on the system.
- Ensure daily updates for all shipments on the TMS according to the customer requirements established.
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