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    • Network Engineer - Puebla de Zaragoza - ExactlyIT

    ExactlyIT
    ExactlyIT Puebla de Zaragoza

    hace 1 mes

    Default job background
    Educación / Formación
    Descripción

    The Network Engineer is responsible for designing, provisioning, installing/configuring, operating, and maintaining systems hardware and software and related infrastructure. This person is expected to be a subject matter expert managing converged network technologies. They will also input to network architecture to ensure appropriate technology strategy to meet business requirements.

    This individual should be a highly qualified network engineer with up-to-date hands-on skills. In addition, the ability to interact with distributed engineers, customers, and all levels of senior executive staff is required.

    General Accountabilities

    • Anticipates potential problems associated with network infrastructure or service level trends.
    • Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned.
    • Creating network architectures and designs, including architectural standards and principles, general design documentation, bills of material, and configurations.
    • Assisting business analysts in resolving reported customer issues.
    • Creating and maintaining system documentation and infrastructure drawings.
    • Review system logs assuring optimal performance.
    • Engineering, configuration, installation, maintenance, and upgrade of the network, local area network (LAN), wide area network (WAN), Wireless LAN (WLAN), software-defined wide area network (SD-WAN), Security Solutions, and Unified Communications.
    • Providing technical support to various customers and departments/users.
    • Reviewing anomalies that are broad and potentially service impacting.
    • Researching, evaluating, and recommending hardware and software solutions.
    • Acting as an escalation point for network & UC-related customer issues from Customer Service Center.
    • Planning of implementation activities prior to the installation of network & UC hardware.
    • Familiarity with networking tools (ping, trace, tracemon, NetMon, Wireshark, Solarwinds, VoIP tools, and debugs, RTMT, etc.)
    • Knowledge and skills with Cisco Nexus using NX-OS.
    • Knowledge of WLAN Controllers (WLCs), Cisco ISE, IPsec VPNs, Cisco ASR, and ISR routers, Cisco Catalyst, and Nexus switches, and Cisco SD-WAN.
    • Proficiency in routing/switching: preferably BGP, EIGRP, OSPF, DMVPN, MPLS, VLANs, STP, VTP, IOS, IOS-XE, and NX-OS.
    • Proficiency in security/firewalls: Cisco ASA/Firepower experience required, experience with Palo Alto preferred.
    • Strong understanding of server and network virtualization technologies, including ESX standard and distributed switches, ASA virtual contexts, VRFs, VPCs, and VDCs.
    • Granular knowledge of TCP/IP, SNMP, Netflow, and network management.
    • Implementing and supporting network security solutions in accordance with best practices and company policies.
    • Strong knowledge of collaboration solutions including H.323, MGCP, SIP, SCCP protocols, codecs (G.711, G.729, etc.), and Digital/Analog telephony.
    • Strong experience with different telephony modules, cards/ports: CUE, CME, PVDM, VWIC, E1/T1, FXO, FXS, etc.
    • Strong knowledge of TCP/IP, RTP, sRTP, QoS, Transcoders, MTPs, Conferences, MoH.
    • Experience with Session Border Controllers and Emergency Responder.
    • Knowledge in Contact Center, recording tools, Dialers, Fax, and Wallboards.

    Job Qualifications

    • Bachelor's degree preferred.
    • ITSM foundation training is required.

    Professional Skills

    • Fluent English language skills required: verbal and written communication.
    • Self-motivated and disciplined.
    • Strong stakeholder relationship management skills.
    • Strong investigative and analysis skills.
    • Strong technical and process design and implementation skills.
    • Strong communication and presentation skills along with the ability to work in a highly collaborative environment.
    • Strong customer focus and ability to manage customer expectations.

    Benefits

    Healthcare, Dental, Life Insurance, Savings Fund, Christmas bonus, Grocery Bonus.

    PTOs

    Vacation and Appreciation Days.

    Save on commute

    Paid office parking.

    Discount Programs

    Medical related discounts.

    Prime location

    In the heart of Puebla, with views of Popocatepetl volcano, restaurants, and amenities close by.

    Sponsored Events

    Team social events, Holiday dinner.

    Sport Activity

    Join your colleagues in various sports activities in the area.

    Eat & Drink

    Enjoy a kitchen stocked with drinks, coffee, and snacks.

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Network engineer