Customer Support Lead - Mexico City - Scopely

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We are seeking a proactive and detail-oriented Support Lead to take ownership of our customer support operations. · Monitor and respond to inbound customer chats during business hours. · Provide quick and clear first-touch responses that acknowledge issues and set expectations. · ...

Somos una empresa líder en servicios tecnológicos que busca un Team Lead para apoyar a nuestros clientes en la implementación y mantenimiento de sistemas POS y CCTV. · ...

The Lead Application Operations Engineer will be responsible for managing and supporting enterprise applications globally. · Oversee day-to-day operations and maintenance of critical applications. · Manage incidents, changes, and releases through ServiceNow and JIRA. · Provide L2 ...

The Lead Application Operations Engineer will be responsible for managing and supporting enterprise applications globally, · ensuring high availability, performance, and compliance. · This role involves leading operational activities, · coordinating releases, · troubleshooting co ...

We deliver high-value technology consulting and corporate support services to KPMG US and its clients.We know that thriving at work also means thriving in life so we back our mindset with KTSAMÁS our total rewards program designed to support your well-being goals and personal mil ...

+ Job summary: As Senior Support Lead you will be responsible for guaranteeing that operational support procedures are being executed with high-standards in your region. · + Qualifications: 5+ years of experience in customer support roles; Experience in rent-a-car or hospitality ...

Lead and manage the technical support team, providing guidance, coaching, and mentorship to fellow tech support specialists. · Oversee the day-to-day operations of the support team, ensuring that service levels and response times are met. · Handle escalated customer issues ensuri ...

Scopely is looking for a customer support lead to own all aspects of customer support for Marvel strike force. · ...

Scopely is looking for a Customer Support Lead to join our Marvel Strike Force team within our Midcore division in Mexico City on a hybrid basis working 3 days a week from the hub. · ...

+ We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. · ...

We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. · ...

As the Support Lead Specialist - America, you will be part of a regional team that focus on execution of regional processes and managing a set of our local depots and their respective local teams. · ...

We are looking for a Technical Support Lead to join our team at LotusFlare. As a Technical Support Lead, you will be responsible for leading and managing the technical support team, providing guidance and coaching to fellow tech support specialists. · Lead and manage the technica ...

Provide global IT Service Desk Chat Support Services via real-time chat channel to restore service, fulfill requests, and deflect escalations. · ...

Scopely is looking for a Customer Support Lead to join our Marvel Strike Force team within our Midcore division in Mexico City on a hybrid basis working 3 days a week from the hub. · Experience supporting or operating Customer Support for mobile games, live service games, or cons ...

+Job summary · Global IT Service Desk Chat Support Services · +ResponsibilitiesManage shift operations; monitor queue; manage intraday performance; ensure SLA compliance; coordinate escalations; submit daily updates. · ...

This role may occasionally require evening or weekend work to accommodate different time zones or meet project deadlines. If you're passionate about delivering exceptional customer support, have a keen interest in business process outsourcing, and thrive in a dynamic environment, ...

We are seeking a Customer Support Team Lead to join our team at Umbrella BPO. · As a pivotal part of our client support operations, you will ensure exceptional service delivery and maintain a positive customer experience. · ...

We are looking for Customer Support Lead for TripleTen LATAM team.The ideal candidate will have a strong operational mindset and excellent negotiation skills. · ...

We are seeking a Customer Support Team Lead to join our team at Umbrella BPO. As a pivotal part of our client support operations, you will ensure exceptional service delivery and maintain a positive customer experience. · ...