Director of Operations

The Director of Operations is responsible for overseeing all operations of UHAI EASHRI, providing leadership to Finance, Human Resources and Administration functions.

Key Responsibilities

• Leadership and Management:
• Provide day-to-day leadership and management for all finance, human resource and administrative functions in the organisation.
• Work with leadership team to promote a high performing, fulfilled and accountable environment within UHAI EASHRI and to bring innovation and creativity to all aspects of UHAI's work.
• Interaction with UHAI's Board of Directors, including the oversight of appropriate materials and presentations at Board meetings and other activities.
• Financial Management:
• Provide overall finance leadership to UHAI, by overseeing the coordination and the development of organisational financial policies, systems and guidelines, and oversight of implementation and insurance of compliance mechanisms.
• Presentation of analyses of the financial situation of the organisation (including annual forecasting, multi-year modelling, liquidity analysis and management level narratives) to the leadership team and the Board.
• Leads the organisation on the annual budgeting exercise and planning process for review by the Executive Director (ED) and approval by the Board.
• Work with the ED to provide oversight and guidance on UHAI's investments in line with growing UHAI's Reserve Fund.
• Lead the coordinated delivery of monthly, quarterly and year-end financials in an accurate and timely manner.
• Oversight and management of the accountability requirements for regulatory compliance, including Financial Accounts in accordance with GAAP, non-profit accounting principles, and standards.
• Human Resources and Administration:
• Oversight and ensure effective implementation of HR policies, procedures and services in regards to talent management, attracting and recruitment, remuneration and benefits, performance management & development, HR data management and Organisational structure maintenance.
• Oversight the development, review and implementation of HR, evaluate the adequacy of these policies and assess the need for change and alignment to best practices, security and legislation.
• Oversight and assess that UHAI has adequate and strong administrative systems with transparent policies and procedures in procurement, travel and other operations.
• Oversight the implementation of the policies and procedures.
• Oversight IT structures to ensure that the IT infrastructure corresponds to the organisation's needs, and that it is well secured.
• Manage negotiation of third-party contracts and ensure that UHAI is getting value for money from service providers.
• Risk Audits:
• Working with the ED, identify operations risks that the organisation is exposed to and implement appropriate risks management strategies.
• Custodian of the Operations policies including Finance, Human Resources, Operations, and IT.
• Responsible for coordination of auditing activities and implementation of auditors' recommendations.
• Drives the internal risk audit process.
• Ensures the continuously implementation of security policies and procedures and leads the organisation in their continuous assessment.
• Organisational Development:
• As part of the leadership team, lead in building and sustaining an organisation with a 'soul' by coordinating internal communication to enable organisational effectiveness capability across UHAI
• Collaborate with the leadership team and coordination (management) team to ensure effective implementation of organisational systems and procedures to enhance mutual accountability, assurance & compliance with UHAI on policies.
• Lead organisational change initiatives, facilitate and enable a culture of innovation and change, champion and enable feminist leadership.
• People Management:
• Build an effective, dynamic and learning team within the Finance, Human Resources and Administrative functions as well as within the wider organisation.
• Develop and maintain constructive working ethos within the teams, that reflect the feminist principles and values of UHAI.
• Work within the performance management system to review performance, coach and develop staff and encourage continued learning and development of individuals within the department.
• Monitor the team's performance against the agreed organisational objectives and key results.

This role will be responsible for leading and managing the operational functions of UHAI EASHRI, ensuring that they are aligned with the organisation's strategic vision and plan. The successful candidate will have experience of leading and managing cross-functional teams, as well as a deep understanding of finance, human resources and administration. They will also have excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.

Requirements:

• Masters degree or equivalent in a relevant field such as business administration, finance or human resources.
• Minimum 5 years of experience in a senior leadership or management role, preferably in a non-profit organisation.
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines.
• Experience of leading and managing cross-functional teams, with a proven track record of achieving results through others.