Service Desk Agent French - Guadalajara, Mexico Metropolitan Area
hace 4 semanas
Job summary
We're hiring Service Desk Agent at Cognizant where we promote an inclusive culture providing career growth and development opportunities.Responsibilities
- User Support: Respond to user inquiries via phone, email, chat, or ticketing systems SNOW Remedy.
- Ticket Management: Log track update service requests incidents in the ticketing system take total ownership all incidents service requests forward complex issues correct level support teams necessary documentation records issues solutions touched incidents raise need building knowledge base article educate users best practices basic IT procedures guiding motivating self-healing techniques.
Descripción del trabajo
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños.
Trabajos similares
Service Desk Agent French Canadian
hace 1 mes
We have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, · experiencing a dynamic and growing environment.User Support: Respond to user inquiries via p ...
Service Desk Agent
hace 1 mes
We're hiring · At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. · A Great Place To Work where we look for people who contribute new ideas, · experiencing a dynamic and growing environment.You will lead e ...
Service Desk technical lead
hace 1 mes
We're hiring at Cognizant where we promote an inclusive culture with career growth opportunities. · A Service Desk Tech Leader will supervise day-to-day shift management of a team who handle incoming calls chats and portal interactions to deliver high-quality customer-focused tec ...
Service Desk Team Lead French
hace 1 mes
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as · Service Desk Team Lead (Spanish and French is required and intermediate English ) ...